Servomation Corp. v. Hickory Construction Co.

BRANCH, Chief Justice. The sole question presented by this appeal is whether defendant waived its right to compulsory arbitration. We hold that it has not. N.C.G.S. § l-567.2(a) provides that an arbitration agreement is valid, enforceable and irrevocable unless the parties agree to the contrary. The leading case on arbitration in North Carolina, Cyclone Roofing Co. v. Lafave Co., 312 N.C. 224, 321 S.E. 2d 872, teaches that arbitration is a contractual right which may be waived. However, the mere filing of a complaint or answer does not result in waiver of arbitration absent evidence showing prejudice to the adverse party. A party may be prejudiced by his adversary’s delay in seeking arbitration if (1) it is forced to bear the expense of a long trial, (2) it loses helpful evidence, (3) it takes steps in litigation to its detriment or expends significant amounts of money on the litigation, or (4) its opponent makes use of judicial discovery procedures not available in arbitration. There is a strong public policy favoring the settlement of disputes by arbitration, and doubts concerning the scope of arbitrable issues will be resolved in favor of the party seeking arbitration. We note holdings from other jurisdictions, consistent with Cyclone, to the effect that a party waives arbitration when it engages in conduct inconsistent with arbitration which results in prejudice to the party opposing arbitration. Maxum Foundations, Inc. v. Salus Corp., 779 F. 2d 974, 981 (4th Cir. 1985); ATSA of *545 California, Inc. v. Continental Ins. Co., 702 F. 2d 172, 175 (9th Cir. 1983). Applying these rules of law to the facts of instant case we initially observe that there has been no long trial. Further there is no evidence that plaintiff has lost helpful evidence or taken steps in litigation to its detriment. Plaintiff most forcefully argues that it has been prejudiced by being required to answer numerous interrogatories posed by defendant. A sizeable portion of the interrogatories were directed toward securing information related to the arbitration clause contained in the contract. Although plaintiff’s counsel stated in oral argument before this Court that it had incurred large expenses in answering defendant’s interrogatories, the record is barren of evidence supporting this statement. In any event, we are of the opinion that evidence of expenses related to defendant’s interrogatories would have been irrelevant since plaintiff has failed to demonstrate that the judicial discovery procedures used by defendant, or their equivalent, would be unavailable in arbitration. Thus plaintiff might well have incurred the same expense during arbitration. Likewise, we fail to see how plaintiff has been prejudiced by the fact that defendant argued its legal defenses during the hearing on its motion for summary judgment and at its argument in the Court of Appeals. There is no evidence in the record that plaintiff incurred increased expenses or was prejudiced in any way by being required to meet defendant’s legal defenses as well as its demand for arbitration at the summary judgment hearing. Because the trial judge in ruling on defendant’s summary judgment motion refused to stay the proceedings and order arbitration, defendant was entitled to argue its legal defenses as well as its demand for arbitration in the Court of Appeals. The question of prejudice by delay would not be before us if either party had sought an early hearing on defendant’s motion to stay the legal action and compel arbitration. N.C.G.S. § l-567.3(d) provides: Any action or proceeding involving an issue subject to arbitration shall be stayed if an order for arbitration or an ap *546 plication therefor has been made under this section or, if the issue is severable, the stay may be with respect thereto only. When the application is made in such action or proceeding, the order for arbitration shall include such stay. Strong public policy favoring settlement of disputes by arbitration requires us to resolve any doubts concerning the scope of arbitrable issues in favor of arbitration. We hold that plaintiff has failed to demonstrate such prejudice as would result in a waiver of defendant’s right to arbitration. The decision of the Court of Appeals is reversed and the case is remanded to that court with direction that it further remand the case to the superior court for entry of an order staying the legal action and ordering arbitration pursuant to the terms of the contract. Reversed and remanded.