Diamond Woodworks, Inc. v. Argonaut Insurance

Opinion IKOLA, J. Before us are an appeal and a cross-appeal from a judgment awarding $658,000 in compensatory damages for fraud, breach of contract *1029 and insurance bad faith and $5.5 million in punitive damages. Briefly, defendant Argonaut Insurance Company (Argonaut) issued á workers’ compensation insurance policy to Builders Staff Corporation (BSC), a now-defunct employee leasing company. 1 Plaintiff Diamond Woodworks, Inc. (Diamond), a client of BSC, transferred all of its employees to BSC, and BSC leased the employees back to Diamond. Argonaut issued certificates of insurance listing Diamond as the insured, with the caveat that the certificate did not alter or amend the policy and that only BSC’s employees working at the jobsite were covered under the policy. Argonaut, BSC, and Argonaut’s registered agent, Arthur Gallagher and Company (Gallagher) understood Diamond was not insured. Under the BSC/Diamond employee leasing contract, coverage of new hires was dependent upon Diamond’s timely submission and BSC’s approval of employment application packets for each employee. In practice, the provision was never enforced. Diamond hired an employee whose BSC employment application packet had not yet been submitted to BSC when, on his first day of work, he cut off four fingers in a woodcutting accident. BSC contended the injured worker was not a BSC employee under the contract, and Argonaut denied the workers’ compensation claim on that ground. The employee sought to recover workers’ compensation benefits from Diamond, and also sued Diamond in a separate civil action for tort damages based on Diamond’s alleged failure to obtain workers’ compensation insurance for its employees. Diamond tendered its defense to Argonaut, but the insurer refused to provide a defense in either proceeding. Eventually, 18 months into the litigation, Argonaut negotiated a global settlement with the employee, disposing of all of his claims. Diamond then sued Argonaut and BSC, contending the insurer should have defended and alleging Diamond was insured under Argonaut’s policy or, if not, it had suffered detriment from Argonaut’s deceit leading it to believe it was, in fact, insured. BSC was dismissed before trial. The jury’s three separate general verdicts were in favor of Diamond on its claims for breach of contract, insurance bad faith and fraud. Awarding damages for each cause of action, respectively for $24,780.75, $229,209.30, and $424,100, the jury found Argonaut did not act with malice or oppression as statutorily defined (Civ. Code, § 3294), but assessed $14 million in punitive damages based on fraud. The trial court denied Argonaut’s motion for judgment notwithstanding the verdict (JNOV), but conditionally granted its motion for new trial dependent upon Diamond’s acceptance of a nominal remittitur of fraud compensatory damages to $404,270 and a significant reduction of punitive damages to $5.5 million. Diamond agreed. *1030 Argonaut appeals, contending plaintiff did not prove any cause of action, but even if liability exists, the insurance bad faith, fraud and punitive damages awards should be reversed or further reduced for a plethora of reasons. Argonaut also seeks a new trial, asserting the jury’s verdicts are irreconcilably inconsistent. In its cross-appeal, Diamond argues the court erred in remitting the punitive damages. Robert Erdtsieck (Erdtsieck), Diamond’s founder, against whom Argonaut obtained a summary judgment prior to trial, presents no argument on his own behalf. For the reasons we discuss, post, we affirm the judgment on the breach of contract and bad faith claims. We also affirm the finding of liability for fraud, but the compensatory damages based on fraud must be further remitted. So must the punitive damages award, which, under the United States Supreme Court’s recent decision, State Farm Mut. Auto. Ins. Co. v. Campbell (2003) 538 U.S. 408 [123 S.Ct. 1513, 155 L.Ed.2d 585] (Campbell), does not comport with due process. Thus, we reverse and remand for new trial only on compensatory and punitive damages for fraud unless Diamond consents to a remittitur of the fraud damages to $258,570 and the punitive damages to $1 million (approximately 3.8 times the compensatory damages). (Cal. Rules of Court, rule 26(d).) Facts In the factual recitation, we cull from the voluminous record only those facts necessary to an overview. Additional facts will be set forth in the legal discussion, as germane to the specific issues on appeal. Employee Leasing BSC was an employee leasing company. Such an enterprise contracts with client companies to provide leased labor and labor-related services, i.e., payroll, safety and tax services and employment benefits, including workers’ compensation insurance. In a typical arrangement, the employee leasing company does not bring employees to the client company. Rather, the client company already has the personnel, and it selects which of its workers will become employees of the leasing company and which, if any, will be maintained as the client company’s direct employees. For example, in a construction context, the client company might choose to retain direct employment of its white-collar workers, but place its work crews in the leaseback program. Because an employee leasing company becomes the employer of the workers leased to the client company, it must “secure the payment of *1031 compensation” by obtaining workers’ compensation insurance or a certificate of self-insurance for those workers. (See Lab. Code, § 3700.) An employee leasing company may have thousands of employees working at several hundred client companies. 2 Therefore, it can purchase workers’ compensation insurance at a more favorable rate than would be paid directly by the respective client companies themselves. The latter thus obtain an economic benefit since the fee they pay the employee leasing company covers the cost of the workers’ compensation premiums. As long as the employee leasing company obtains such coverage for the leased workers, the client company has also “secured the payment of compensation” and cannot be sued for tort damages by a leased worker who is injured while working for the client company. (Lab. Code, § 3602, subd. (d); 1 Herlick, Cal. Workers’ Compensation Law (6th ed. 2000) § 3.31, p. 3-43.) However, the client company needs to obtain workers’ compensation insurance for those workers who are not leased from the employee leasing company. 3 Additionally, for about $200 per year, client companies without employees of their own can purchase an “if-any” policy covering any worker who might be deemed an employee of the client company. BSC and the Argonaut Policy BSC’s clients were primarily construction companies. Beginning in 1994 and for approximately four more years, Argonaut provided workers’ compensation insurance to BSC, the first employee leasing account it had ever written. The policy identified Argonaut as the insurer and BSC as the named insured. It was a retrospective premium policy, under which the leasing company pays an initial up front premium to the insurer and, if the losses are less than the premium, the insurer refunds the balance after deducting certain expenses. If losses exceed the premium, the leasing company owes an additional premium up to a maximum amount. The insurer pays for losses over that amount. Part of BSC’s leasing charge to its client companies was the cost of BSC’s workers’ compensation premiums. BSC did not pass along to the client companies any premium refund it received at the end of the policy period, nor did BSC charge additional fees if it was assessed additional premiums. During the period Argonaut insured BSC, BSC paid Argonaut more than $10 million in premiums, and Argonaut paid BSC claims totaling $6.4 million. *1032 Certificates of Insurance When a contractor such as Diamond wants to obtain a building permit, it must show the city or municipality it “[has] and will maintain workers’ compensation insurance, as required by Section 3700 of the Labor Code, for the performance of the work for which [the] permit is issued.” (Health & Saf. Code, § 19825, subd. (a); see also Lab. Code, § 3800.) The mandate is intended to make sure employees injured on construction projects are covered by workers’ compensation insurance. 4 (Morris v. County of Marin (1977) 18 Cal.3d 901, 917 [136 Cal.Rptr. 251, 559 P.2d 606].) Client companies often asked BSC for certificates of insurance, which BSC promised to provide, its contract stating, “BSC shall carry worker’s compensation insurance and shall deliver to Contracted Company a certificate evidencing such insurance.” Ordinarily, Argonaut’s agent, Gallagher, would issue the certificate of insurance. Argonaut received no additional fees when the certificates were issued. The certificate of insurance routinely used in the construction industry is the Acord certificate, a single-page standardized form, expressly stating it “does not amend, extend or alter the coverage afforded by the [referenced] policies.” The Acord certificate, with its boxed categories of information, is not easily adapted to explaining employee leasing, i.e., that the client company—the construction company submitting the certificate for a building permit—has “secure[d] . . . payment of compensation” under Labor Code section 3700 by leasing employees from a company with a workers’ compensation insurance policy. Originally, and for about six months, the Acord certificates BSC issued for client companies identified BSC in the box entitled “insured.” The client company was listed at the bottom of the form in a general information box entitled “DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES/ SPECIAL ITEMS,” used to set forth pertinent details for which no other specific boxes applied. The form generated confusion for general contractors and municipalities unaccustomed to employee leasing arrangements 5 because the client company, i.e., the construction company performing the work or seeking the permit was not listed as the insured. As a result, many of BSC’s client companies, when presenting certificates of insurance *1033 naming BSC as the insured, encountered difficulties in obtaining permits or contracts. To eliminate the problem, BSC’s founder Russ Ferry, Gallagher agent Robert Haukom, and Argonaut underwiter David Corser decided to substitute the client company’s name instead of BSC’s in the certificate of insurance’s “insured” box. In the general information box referred to, ante, the following language was inserted: “ONLY EMPLOYEES OF [BSC] WORKING ON CONSTRUCTION LOCATION ARE INUSRED [sic] UNDER EVIDENCE] OF COVERAGE PROVIDED.” Ferry, Haukom and Corser intended to describe the leasing context in which the certificate was issued; they agreed Argonaut was insuring only BSC’s employees, not the client companies. Relationship Between BSC and Diamond Diamond is a cabinet and woodworking business founded in 1995 by Erdtsieck. Before starting the company, Erdtsieck spent about a year observing operations at San Marino Plastering, a company owned by his brother, Fred Erdtsieck. San Marino Plastering was a BSC client company that leased some of its employees and retained others whom it insured under a separate workers’ compensation policy. Based on his brother’s recommendation, Erdtsieck entered into a contract with BSC effective in August 1995. Under the leasing arrangement, which lasted until BSC declared bankruptcy (see fn. 1, ante), all of Diamond’s employees were transferred to BSC, who became their employer. The contract provided, “It is specifically intended and agreed and understood between the parties that BSC is the employer of any BSC employees utilized by [Diamond] under this Contract.” In January 1997, more than one year into the contract, Diamond asked for a certificate of insurance. BSC provided the Acord certificate described, ante, listing Diamond in the box entitled “insured.” In pertinent part, the certificate proclaimed, in large, bold, uppercase type in the upper right comer, “THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND, OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW.” In the description of operations, it stated: “ONLY EMPLOYEES OF BUILDERS STAFF CORPORATION AS LONG AS THEY ARE PERFORMING WORK WITHIN THE NATURE & SCOPE OF THEIR CONSTRUCTION EMPLOYMENT ARE INSURED UNDER EVIDENCE OF COVERAGE *1034 PROVIDED.” The certificate listed the policy number of the Argonaut policy issued to BSC, identified Argonaut as the insurer, and stated it was a “house certificate.” Erdtsieck testified that when he reviewed the certificate, he understood Diamond was the insured because Diamond’s name was in the “insured” box. 6 He sent a copy of the certificate to the client who had requested it and filed the certificate away. Erdtsieck believed that if the certificate had not identified Diamond as the named insured, Diamond could not have gotten contracts because it would appear Diamond had no workers’ compensation insurance; the customers would know that without such insurance, Diamond would be operating illegally. The Accident and Ensuing Events Theoretically, an employee leasing enterprise can be the target of workers’ compensation fraud by client companies who might conceal workers from the leasing company to avoid a leasing charge for that person, pay the worker in cash, and then, if the worker is injured, submit to the employment leasing company an employment application along with the injury claim. 7 To mitigate that hypothetical risk, BSC’s standardized contract with client companies, including Diamond, contained a provision that no one would be a BSC employee until (1) the person completed and signed all pages of a hiring packet, and (2) BSC gave written approval for that person to be hired. The contract further provided BSC would “train an on-site supervisor to represent BSC, and that person [would] be able to approve new hires.” BSC was to have “sole responsibility for the management and supervision for said employees, including the hiring, training and termination.” There was uncontradicted evidence that neither the provisions relating to the hiring prerequisites nor those pertaining to BSC’s personnel management responsibilities were ever implemented. In particular, BSC’s duties relating to hiring, training and supervision were performed, from start to finish, by Diamond, not BSC. Diamond hired Damion Wilcox (Wilcox), who began work on February 25, 1997. It was Diamond’s regular practice to submit the application packet at the time the employee’s first payroll was issued; BSC always paid wages from the first day of employment, regardless of the lack of a timely *1035 employment application or BSC’s preapproval of the employment. Consistent with the new employee practice, and before Wilcox was presented with an application packet, Diamond gave him a brief training session in woodcutting and put him on the job. Later that day, while operating a pneumatic whirlwind saw, Wilcox severed four fingers. After the employee was transported to the hospital, his supervisor completed and signed Wilcox’s name on a BSC employment application which it faxed to BSC that evening, together with an injury report. BSC, assertedly suspicious of the claim because the employment application had not been completed before the injury, hired a private investigator who interviewed Wilcox in the hospital. Wilcox said he had not completed or signed the application, some of the information on it was incorrect, he had never heard of BSC, he had not been told he would be a BSC employee, and he was under the impression he was a Diamond employee. 8 BSC reported Wilcox’s claim to Argonaut. Kathy Justyn (Justyn), BSC’s director of claims, advised the insurer that BSC did not believe Wilcox was an employee and therefore he should be denied coverage under the workers’ compensation policy. Justyn gave Argonaut a copy of the investigator’s report. Argonaut performed no further investigation. Based on the information in BSC’s report and the fact that Diamond had submitted Wilcox’s employment application after his accident, Argonaut denied the claim, contending Wilcox was not a BSC employee and therefore was not covered under the BSC policy. Wilcox contested the denial of his claim. He also filed for workers’ compensation benefits against the Uninsured Employers Fund and Diamond, and sued Diamond for tort damages in a civil action, alleging Diamond had failed to secure workers’ compensation coverage. Diamond had to provide its own defense against Wilcox’s claims, Argonaut steadfastly holding to its position denying coverage. After 18 months of litigation, Argonaut reached a settlement with Wilcox for $110,000, with employment in dispute, i.e., the payment was predicated on the fact that BSC continued to dispute Wilcox was its employee. Argonaut also paid medical liens totaling $130,000. Under the terms of the settlement, the action against the Uninsured Employers Fund and Wilcox’s civil claims against Diamond were dismissed. The workers’ compensation judge approved the settlement. The Underlying Lawsuit Diamond and Erdtsieck sued Argonaut. At the time of trial, the operative pleadings were an amended complaint alleging breach of contract, insurance *1036 bad faith, fraud and violation of Business and Professions Code section 17200, 9 and Argonaut’s cross-complaint seeking, inter alia, declaratory relief as to whether Diamond was an insured and, if so, recovery of unpaid premiums. Diamond’s common law claims were tried to a jury; the court heard Diamond’s business practices claim and Argonaut’s cross-complaint. The Verdict and Subsequent Proceedings The jury returned separate general verdicts in Diamond’s favor, awarding $24,780.75 for breach of contract, $229,209.30 for breach of the implied covenant of good faith and fair dealing, and $424,100 for fraud. Taking into consideration the parties’ stipulation as to Argonaut’s $519 million financial net worth, the jury further awarded $14 million punitive damages for fraud. Diamond dismissed its claim under the Business and Professions Code. On Argonaut’s cross-complaint, the court ruled that declaratory relief was inappropriate and found Diamond was not a named insured under the Argonaut/ BSC policy and therefore did not owe unpaid premiums. Thereafter, the court denied Argonaut’s motion for judgment notwithstanding the verdict (JNOV), but granted a new trial unless Diamond accepted a remittitur of fraud damages to $404,270 compensatory and $5.5 million punitive. Diamond accepted. Argonaut appeals from the judgment and from the order denying its motion for JNOV; Diamond and Erdtsieck cross-appeal from the judgment “as amended by [Diamond’s] consent to remittitur.” Additional facts will be discussed as pertinent to the legal issues, post. Discussion I Breach of Contract Argonaut challenges the sufficiency of the evidence to support the jury’s verdict in favor of Diamond on the breach of contract claim. The standard for our review is well established: We view the evidence in the light most favorable to the respondent, affording that party every reasonable inference and resolving conflicts in his or her favor. (Orange County Employees Assn. v. County of Orange (1988) 205 Cal.App.3d 1289, 1293 [253 Cal.Rptr. 584].) “[O]ur power begins and ends with a determination as to whether there is any substantial evidence to support [the judgment.]” (Overton v. Vita-Food Corp. (1949) 94 Cal.App.2d 367, 370 [210 P.2d 757].) Having examined the entire record, we are satisfied the breach of contract verdict is amply supported by the evidence. *1037 This case involves two contracts—the employee leasing contract between BSC and Diamond, and the insurance policy between Argonaut and BSC. The former contract obligated BSC to purchase workers’ compensation insurance for all of its employees working at the jobsites of the client companies. The latter obligated Argonaut to provide workers’ compensation insurance for all of those employees. The jury was not instructed to separate the two contracts or make special findings with regard to them. In fact, the two contracts are interrelated, and Argonaut’s performance cannot be analyzed outside the context in which its duty arose, i.e., in relation to the BSC-Diamond contract. For clarity’s sake, we discuss the two contracts separately. The BSC-Diamond Employee Leasing Contract The BSC-Diamond contract specified BSC would “employ no one until 1) they have filled out and signed all pages of the employee hiring packet, and 2) written approval has been given by BSC for that person to be hired.” Nonetheless, there is uncontradicted evidence BSC invariably employed the workers hired by client companies, including Diamond, from the day they started on the job, regardless of whether the paperwork had been submitted or BSC’s prior approval of the worker’s employment had been obtained. 10 The contract also provided that BSC would “train an on-site supervisor to represent BSC,” and that BSC would “have the sole responsibility for the management and supervision for [all new.hires], including the hiring, training and termination.” But there is uncontradicted evidence Diamond, not BSC, took on those duties of hiring, training, and supervising the employees working on Diamond’s jobsites. *1038 In short, the parties to the contract not only abandoned or ignored the provisions dealing with the processing of new employees, but, postagreement, substituted a course of conduct wholly incompatible with those provisions. This is a textbook case of modification by conduct. As our Supreme Court has held, where the subsequent conduct of parties is inconsistent with and clearly contrary to provisions of the written agreement, the parties’ modification setting aside the written provisions will be implied. (Garrison v. Edward Brown & Sons (1944) 25 Cal.2d 473, 479 [154 P.2d 377] [“Before a contract modifying a written contract can be implied, the conduct of the parties according to the findings of the trial court must be inconsistent with the written contract so as to warrant the conclusion that the parties intended to modify the written contract”]; see also Wagner v. Glendale Adventist Medical Center (1989) 216 Cal.App.3d 1379, 1388 [265 Cal.Rptr. 412] [a written contract may be modified by contrary oral representations or conduct inducing reliance thereon by the other party].) The jury was instructed, inter alia: “A contract is an agreement between two or more persons to do or not to do a certain thing or things.” “A contract may be express or implied in fact. [|] . . . [K] In an implied in fact contract, the existence and terms of the contract are inferred from the conduct of the parties. [|] The distinction between an express and an implied in fact contract relates only to the manner in which the agreement is shown. Both types are based upon the express or apparent intention of the parties.” “A modification of a contract is a change in an obligation by a modifying agreement. To be effective the modifying agreement requires mutual consent. In addition, the modifying agreement must be supported by additional consideration.” 11 , In light of the evidence and the instructions, the jury was permitted to find the BSC-Diamond contract was modified so as to result in Wilcox becoming a BSC employee as soon as Diamond hired him and he began working at the jobsite. Argonaut argues modification does not apply because Diamond failed to prove consideration. We disagree. The parties mutually dispensed with the subject requirements of the contract by quid pro quo conduct *1039 antithetical to the written terms of the contract, i.e., BSC dispensed with the requirements regarding prehiring paperwork and approval, and in turn Diamond performed the specified duties with regard to new hires that were BSC’s obligation under the contract. No additional consideration was needed. 12 The Argonaut-BSC Insurance Policy Beginning in 1994, Argonaut provided workers’ compensation insurance to BSC. The policy identified BSC as the named insured. Argonaut concedes, as it must, that when BSC contracted with a client company, all of the workers transferred from the client company to BSC were covered under the policy. We have determined Wilcox was among those employees, thus he was entitled to workers’ compensation benefits under the Argonaut policy. The remaining question is whether Diamond had any rights under the policy. Argonaut attacks the theory of rights arising under the contract on every front. 13 It argues Diamond was not a named insured under the policy; Diamond did not plead the requisite allegations of oral or implied contract; BSC had no power to effect coverage for Diamond because BSC was not Argonaut’s agent for purposes of insuring Diamond; 14 Argonaut and BSC were not in a joint venture so as to create liability; and Diamond was not a third party beneficiary. For our purposes, we pass the first four arguments, proceed directly to the fifth, and conclude, contrary to Argonaut’s contention, that the record establishes Diamond’s third party beneficiary status. Third Party Beneficiary The legal definition of third party beneficiary, based on Civil Code section 1559 and interpretive cases, is set forth in BAJI No. 10.59. That *1040 instruction, which was given to the jury, states; “A contract made expressly[ 15 ] for the benefit of a third person, may be enforced by a party to the contract or the third person at any time before the parties to the contract rescind it. [^J] [If a contract is not made expressly for the benefit of a particular third person, that person cannot enforce the contract even though he or she would receive some benefit from the performance of the contract.] [|] [It is not necessary that the contract identify or refer to the beneficiary by name. The beneficiary may recover if [he] [or] [she] can show that [he] [or] [she] is one of a class of persons for whose benefit the contract was made.]” (BAH No. 10.59.) Applying this instruction to the evidence, the jury had a proper basis for concluding Diamond was a third party beneficiary of the Argonaut-BSC insurance policy. Indeed, such a conclusion is inescapable. Labor Code section 3602, subdivision (d), acknowledges the existence of employee leasing arrangements and provides protection for the leasing employer and the client employer alike. It provides, in relevant part: “For the purposes of this division . . . , an employer may secure the payment of compensation on employees provided to it by agreement by another employer by entering into a valid and enforceable agreement with that other employer under which the other employer agrees to obtain, and has, in fact, obtained workers’ compensation coverage for those employees. In those cases, both employers shall be considered to have secured the payment of compensation within the meaning of this section ... if there is a. valid and enforceable agreement between the employers to obtain that coverage, and that coverage, as [statutorily] specified . . . has been in fact obtained, and the coverage remains in effect for the duration of the employment providing legally sufficient coverage to the employee or employees who form the subject matter of the coverage. ...[][] Employers who have complied with this subdivision shall not be subject to civil, criminal, or other penalties for failure to provide workers ’ compensation coverage or tort liability in the event of employee injury, but may, in the absence of compliance, be subject to all three.” (Italics added.) The BSC-Diamond contract provided: “BSC shall carry worker’s [sz'c] compensation insurance and shall deliver to [Diamond] a certificate evidencing such insurance.” BSC purchased the Argonaut policy for the very purpose of fulfilling its promise to Diamond to obtain workers’ compensation insurance for the leased employees; the cost of the premiums was *1041 included in the fees Diamond paid to BSC. The Argonaut insurance policy provided the promised coverage, thereby securing not only for BSC but for Diamond the protection of Labor Code section 3602, subdivision (d). This was not an incidental benefit to Diamond; it was at the very heart of the employee leasing contract and the insurance policy. Shell v. Schmidt, supra, 126 Cal.App.2d 279, is instructive. There, 12 veterans and their wives who had purchased homes from a builder, Max Schmidt, sued him for fraud and breach of contract, both claims arising out of the same set of facts. As pertinent here, in the breach of contract claim, the plaintiff alleged “that Schmidt contracted and agreed with the F.H.A. to build the homes in conformity with the plans and specifications submitted by him in applying for the priority permits; that plaintiffs, as veterans, [were] third party beneficiaries of that contract; that Schmidt violated the contract by not building in conformity with the plans and specifications in exactly the same respects alleged in the fraud counts; [and] that plaintiffs were damaged in precisely the same respects and amounts as set forth in those counts.” (Id. at pp. 281-282.) The Shell court observed, “[The] count is based on two premises. First, that the application for a permit and its granting subject to conditions resulted in a contract between [Schmidt] and the United States to the effect that [Schmidt] contracted and agreed to build the houses in conformity with the plans and specifications in exchange for a permit to secure priority for building materials then otherwise unobtainable. The second premise is that respondents, as veterans, who purchased the homes so built, were third party beneficiaries of this contract. Both premises are sound.” (Shell v. Schmidt, supra, 126 Cal.App.2d at p. 289.) More significantly, after determining the relevant statute did, in fact, create a contract between Schmidt and the government, the court stated, “Once it is established that the relationship between the contractor and the government is contractual, it follows that veterans purchasing homes, that is, the class intended to be protected by that contract, are third party beneficiaries of that contract. As already pointed out, the statute and the regulations passed thereunder resulting in the contract were passed to aid and assist veterans and for their benefit. Purchasing veterans constitute the class intended to be benefited, and the contract must therefore be for their benefit.” (Id. at p. 290.) So it is here, where Labor Code section 3602, subdivision (d), states the Legislature’s clear intent of providing the protection of workers’ compensation insurance for the leasing employer and the client employer alike. Moreover, the sole purpose of the certificate of insurance issued by Argonaut to Diamond was to prove Diamond’s compliance with the provisions of Labor Code section 3602, subdivision (d). And because the *1042 certifícate with BSC named in the “insured” box had created confusion for municipalities and general contractors intending to do business with client companies, Argonaut took BSC’s name out of the insured box and replaced it with the respective client company’s name. That is the way Diamond’s certificate was written. It enabled Diamond to show it had satisfied the requirements of the workers’ compensation law. Additionally, Argonaut issued waiver of subrogation endorsements to the client companies, identifying them as “insured” and promising not to enforce Argonaut’s right to recover liability payments against anyone named in the schedule so long as the client company was performing work under a written contract requiring it to obtain the waiver agreement. We would be hard put to find a more obvious case of a third party beneficiary. Diamond fits precisely into the definition, i.e., one of the class—client companies—of persons for whose benefit the contract was expressly made. 16 (BAJI No. 10.59.) As the third party beneficiary to the Argonaut insurance policy, Diamond had a right, inter alia, to the insurer’s prompt payment of benefits owed to Wilcox as a BSC employee. 17 The jury’s verdict on breach of contract is unimpeachable. 18 *1043 II Bad Faith Argonaut does not contend its conduct in failing to investigate Wilcox’s claim does not constitute breach of the implied covenant of good faith and fair dealing. Rather, citing Waller v. Truck Ins. Exchange, Inc. (1995) 11 Cal.4th 1, 35 [44 Cal.Rptr.2d 370, 900 P.2d 619], it argues a party cannot recover damages for such a breach without proving it is a party to the contract. While ordinarily this is true, Argonaut’s characterization of the law is overly broad. Waller requires “ ‘contractual underpinnings’ ” to support “the covenant . . . implied as a supplement to the express contractual covenants” (id. at p. 36), but the case does not mean the “ ‘contractual underpinnings’ ” are present only in the relationship between the insurer and its named insured. Waller presents no bar to third party beneficiary bad faith tort claims. We recognize the rule that “ ‘ “[a] third party should not be permitted to enforce covenants made not for his [or her] benefit, but rather for others.” ’ ” (Jones v. Aetna Casualty & Surety Co. (1994) 26 Cal.App.4th 1717, 1724 [33 Cal.Rptr.2d 291].) But the rule tacitly acknowledges there are situations in which covenants are made for the third party’s benefit, that is, the insurer’s obligations run in favor of both the named insured and a third party beneficiary. In such cases, the insurer’s bad faith in respect to those obligations creates a proper basis for tort recovery by the third party beneficiary. Hand v. Farmers Ins. Exchange (1994) 23 Cal.App.4th 1847 [29 Cal.Rptr.2d 258] (Hand), illustrates the point. In Hand, the plaintiff was injured in a vehicle collision with Farmers’ insured. When the plaintiffs attempts to settle with Farmers proved futile, she went to trial against the insured and obtained a judgment of more than $200,000. (Hand, supra, 23 Cal.App.4th at p. 1852.) After the judgment became final, Farmers refused to pay it. The plaintiff sued the insurer, seeking under Insurance Code section 11580 19 to recover the amount owing on the judgment, and asserting a tort cause of action for “ ‘Bad Faith Deprivation of a [Statutorily] Protected Property Interest.’ ” (Hand, at p. 1852.) Reversing a summary adjudication in favor of the insurer on the bad *1044 faith claim, the Court of Appeal found, “just as is the case with other, insureds’ bad faith causes of action against insurers, the present cause of action for bad faith nonpayment of a finally adjudicated claim may sound in tort as well as contract.” (Id. at p. 1860.) It reasoned an insurer’s “unreasonable, bad faith refusal to pay a judgment creditor claimant the entire amount of the judgment, after it becomes final, implicates [a] recognizable duty of good faith by the insurer under its policy, which was intended to benefit such a third party beneficiary.” (Id. at p. 1857.) In reaching that conclusion, the Hand court expressed “due regard, indeed concern, for the widespread general understanding that bad faith claims against insurers are not assertable by ‘third party claimants.’ ” (Hand, supra, 23 Cal.App.4th at p. 1860.) However, it noted, the leading authority for that proposition, Murphy v. Allstate Ins. Co. (1976) 17 Cal.3d 937 [132 Cal.Rptr. 424, 553 P.2d 584], had been misconstrued. (Hand, at p. 1856.) As the Hand court explained, “Murphy validates the principle . . . that a third party beneficiary . . . may enforce implied contractual covenants, including the covenant of good faith, to the extent that those covenants or their duties run in its favor. Conversely, Murphy disallows such a beneficiary from claiming the benefits of a duty under the implied covenant that was not implied or posited to protect its interests under the contract.” (Id. at p. 1857.) Under that rationale, Murphy's plaintiff, a third party beneficiary, could not assert the tort bad faith cause of action based on the insurer’s failure to settle, but could enforce covenants arising from the insurer’s duty to pay the finally adjudicated claim: The latter covenants were, without doubt, predicated on “ ‘the [insurer’s] usual [policy] promise to pay “on behalf of the insured ... all sums which the insured shall become legally obligated to pay as damages because of bodily injury or property damage. . . .” ’ ” (Ibid.) Under Murphy, said the Hand court, “the insurer’s policy duty to pay adjudicated liabilities is in place as much to protect adjudicated injured parties from uncompensated loss as to protect the insured from personal financial disaster.” (Id. at p. 1858.) The Hand court concluded, “To this end, once having secured a final judgment for damages, the plaintiff becomes a third party beneficiary of the policy, entitled to recover on the judgment on the policy. At that point the insurer’s duty to pay runs contractually to the plaintiff as well as the insured. And the plaintiff having also become a beneficiary of the covenant of good faith [citation], the duty to exercise good faith in not withholding adjudicated damages necessarily is owing to the plaintiff also.” (Ibid.) 20 We find Diamond is among those third party beneficiaries entitled to assert a bad faith claim. As we have discussed, ante, Labor Code section *1045 3602, subdivision (d), affords protection for leasing employers and client employers alike, providing by law that when the leasing company has fulfilled its promise to obtain workers’ compensation insurance, the leasing company and the client company both have “secured the payment of [workers’] compensation,” and so long as such coverage remains in effect, both companies enjoy protection from civil, criminal, or other penalties for failure to provide workers’ compensation coverage. Diamond secured the payment of workers’ compensation by contracting with BSC, and Argonaut issued the policy that provided that protection. As long as the Argonaut policy was in effect, and as long as Wilcox was a BSC leased employee, as we have found he was at the time of the incident, BSC and Diamond, by statute, stood in the same shoes with regard to workers’ compensation coverage and the insurer’s duty to pay. Based on that duty, under the rationale of Hand and in keeping with the other cases discussed, ante, the implied covenant and its duties ran not only to BSC, but to Diamond, the third party beneficiary. Having concluded Diamond was entitled to a tort recovery based on Argonaut’s bad faith denial of coverage, we turn to the amount of damages. The jury awarded $229,209.30 in attorney fees and costs on this claim. Citing Brandt v. Superior Court (1985) 37 Cal.3d 813, 817 [210 Cal.Rptr. 211, 693 P.2d 796], Argonaut unconvincingly asserts Diamond failed to meet its burden of segregating the amount of attorney fees it incurred to obtain policy benefits. This argument ignores Diamond’s attorney’s testimony that he did, in fact, segregate numerous specified items from his billing statements and claim for attorney fees. When asked, “Are all of these [remaining] services that you have listed here related to obtaining the benefits of the insurance contract on behalf of Diamond Woodworks?” the attorney responded, “All of them are related, yes.” And when asked, “And all of them are reasonable and necessary?” the attorney answered, “Yes.” The testimony of a single witness, even a party, may be sufficient. (In re Marriage of Slivka (1986) 183 Cal.App.3d 159, 163 [228 Cal.Rptr. 76].) The jury apparently found the witness credible; we do not reassess such matters. *1046 III Fraud Argonaut argues Diamond failed to prove the elements of fraud. We disagree. Diamond sought recovery on several bases, but in order to affirm the jury’s general verdict, we need find only one proper supporting ground. (Western Mutual Ins. Co. v. Yamamoto (1994) 29 Cal.App.4th 1474, 1481 [35 Cal.Rptr.2d 698] [judgment will be affirmed if correct on any theory of law applicable to the case].) Here, the proper supporting ground for fraud liability is false promise. 21 False promise is defined by statute as “[a] promise, made without any intention of performing it.” (Civ. Code, § 1710, subd. (4).) As stated by the court in Glendale Fed. Sav. & Loan Assn. v. Marina View Heights Dev. Co. (1977) 66 Cal.App.3d 101, 133 [135 Cal.Rptr. 802], “ ‘ “A promise to do something necessarily implies the intention to perform, and, where such an intention is absent, it is an implied misrepresentation of fact, which is actionable fraud. Fraudulent intent is an issue for the trier of fact to decide. (Locke v. Warner Bros., Inc. (1997) 57 Cal.App.4th 354, 368 [66 Cal.Rptr.2d 921].) The jury was instructed on false promise and had a sufficient evidentiary basis for finding fraud. As we have seen, the evidence is unequivocal and uncontradicted that BSC and Diamond dispensed with the contract requirements regarding hiring procedures, prehiring paperwork and employment approval: BSC paid leased employees from the first day on the job, without regard to whether paperwork had been completed and approval given. In this routine practice modifying the terms of the written contract, BSC impliedly promised Diamond and caused it to reasonably believe to its clear detriment that all of its new hires were BSC employees from day one and thus covered under the workers’ compensation policy. A false promise can as easily, perhaps more easily, be implied from conduct as from language; indeed, as the well-worn maxim goes, actions speak louder than words. BSC’s unhesitating rejection of Wilcox’s claim for lack of the employment packet in the face of its prior conduct constituted substantial *1047 evidence for the jury to find BSC never intended to fulfill its implied promise of legitimate employment status and workers’ compensation insurance to all leased employees. Rather, BSC intended to deny insurance coverage to any person such as Wilcox, injured on the job prior to completion of the paperwork. (Locke v. Warner Bros., Inc., supra, 57 Cal.App.4th at p. 368 [fraudulent intent “may be ‘inferred from such circumstances as defendant’s . . . failure even to attempt performance . . . .’ ”].) BSC’s liability is more readily apparent than Argonaut’s, whose liability depends upon agency. Argonaut contends there is insufficient evidence of agency, but it misses the mark in two respects: (1) Instead of focusing on actual agency, which is the real issue, it concentrates on an essentially academic argument regarding ostensible agency, a marginal theory at best under the facts of this case; and (2) it argues at length about how the jury should have interpreted facts, assessed credibility and weighed evidence. That challenge is doomed: We do not secondguess such matters. (Orange County Employees Assn. v. County of Orange, supra, 205 Cal.App.3d 1289, 1293.) The record contains substantial evidence Argonaut gave BSC authority to bind insurance, i.e., to enter into a legally binding insurance contract on behalf of the insurer. Indeed, the jury considered a letter from Argonaut’s underwriting manager to BSC’s chief executive officer, Russ Ferry, unequivocally stating, “We have given [BSC] the freedom to bind coverage on client companies . . . .” Diamond’s expert witnesses agreed the letter was Argonaut’s agency authorization, that is, Argonaut gave BSC express permission to sign up client companies for Argonaut coverage. Of course, Argonaut relied entirely on BSC’s investigation of the Wilcox claim when it denied coverage. Other examples abound, but this evidence standing alone provides a firm foundation for a finding of actual agency. 22 (See BAJI No. 13.00.) Thus, the fact finder had an appropriate basis for holding Argonaut, the principal, liable for the fraud of its agent, BSC. *1048 Compensatory Damages Based on Fraud Argonaut contests the fraud award of compensatory damages as remitted, asserting there is insufficient evidence to support certain components or amounts. We agree the award must be further remitted for reasons we now explain. The jury was instructed it could award fraud damages as follows: “1. The difference, if any, between the actual value of that with which the plaintiff parted and the actual value of that which was received. ... [^]] 2. In addition . . . plaintiff is entitled to recover any additional damage arising from the particular transaction, including any of the following: [][] (A) Amounts actually and reasonably expended or lost in reliance upon the fraud. [|] If you find that plaintiff is entitled to a verdict against the defendant, you must then award plaintiff damages in an amount that will reasonably compensate for all the loss suffered by plaintiff and caused by the fraud upon which you base your finding of liability.” As stated in Romo v. Stewart Title of California (1995) 35 Cal.App.4th 1609, 1619 [42 Cal.Rptr.2d 414], “A tort victim is not limited to his or her ‘out-of-pocket’ losses; rather, he or she is entitled to compensatory damages for any actual loss . . . .” The jury awarded Diamond fraud damages of $424,100, consisting of $124,000 in fees Diamond paid BSC under the employee leasing contract from August 21, 1995, to December 31, 1997; 23 $234,000 in lost profits because, while Wilcox’s actions against Diamond were pending, Diamond could not afford to purchase a piece of equipment it needed to be competitive in the industry; 24 and prejudgment interest at 10 percent. 25 The court left the principal amounts undisturbed, but finding 7 percent to be the proper rate of interest, reduced the total to $404,270. The remitted award, separated into its component parts, is: $124,000 for return of fees plus prejudgment interest of $21,700, and $234,000 for lost profits plus prejudgment interest of $24,570. *1049 Argonaut presents no argument regarding the lost profits segment of the fraud damages, thereby conceding the correctness of that part of the award. 26 We agree the lost profits damages are supported by substantial evidence and allowable under the law. However, insofar as the award gives back to Diamond the fees it paid to BSC to cover the cost of premiums for workers’ compensation insurance, it cannot stand. There is no substantial evidence Diamond paid something for nothing. Quite the contrary, Diamond itself argues BSC always paid wages from the first day of a new worker’s employment, regardless of lack of paperwork. The only reasonable inference is that those workers were covered by the Argonaut policy from the first day because they were BSC’s employees from the first day. With regard to Wilcox, BSC denied he was an employee, thus he was never on BSC’s payroll and no premium was ever due for him. We find no substantial evidence proving a difference between the actual value of that with which Diamond parted and the actual value of that which it received. 27 The remitted compensatory damages award is impermissible in part. The award cannot be affirmed unless it is remitted to $258,570, representing lost profits and prejudgment interest only. Our affirmance is thus conditioned on Diamond’s consent to the remittitur. California Rules of Court, rule 24(d) 28 sets forth the procedure to be followed in this circumstance: It provides, “If a Court of Appeal decision conditions the affirmance of a money judgment on a party’s consent to an increase or decrease in the amount, the judgment is reversed unless, before the decision is final under [rule 24] (b), the party serves and files two copies of a consent in the Court of Appeal. If a consent is filed, the finality period runs from the filing date of the consent.” Accordingly, we reverse the fraud compensatory damages award and remand for a new trial as to that issue unless Diamond consents to the decreased amount of $258,570 and complies with the procedures set forth in rule 24(d). IV Punitive Damages Argonaut challenges the punitive damages award, contending punitive damages are not recoverable at all in this case, but if they are, the *1050 award must be reduced for numerous reasons. As we will discuss, we reject the first contention, but agree the award must be further remitted. While this appeal was pending, the United States Supreme Court decided Campbell, supra, 538 U.S. 408 [123 S.Ct. 1513], further explaining the Gore 29 standard for assessing whether an award of punitive damages constitutes a grossly excessive punishment or arbitrary deprivation of property so as to violate the due process clause of the Fourteenth Amendment to the United States Constitution. We invited the parties to submit supplemental letter briefs addressing the impact of Campbell on this case. Having considered the responses, and after conducting a de novo review to determine whether the award is constitutionally excessive (Cooper Industries, Inc. v. Leatherman Tool Group, Inc. (2001) 532 U.S. 424, 435-436 [121 S.Ct. 1678, 1685-1686, 149 L.Ed.2d 674]), we agree with Argonaut the $5.5 million remitted award is impermissible. It must be significantly reduced to comport with constitutional due process. Sufficiency of Evidence Before turning to the constitutional issue, we disabuse Argonaut of the notion the jury had no proper basis for awarding punitive damages. Such damages are allowed “where it is proven by clear and convincing evidence that the defendant has been guilty of oppression, fraud or malice . . . .” (Civ. Code, § 3294, subd. (a).) Challenging the “clear and convincing” nature of the evidence, Argonaut cites Weiner v. Fleischman (1991) 54 Cal.3d 476 [286 Cal.Rptr. 40, 816 P.2d 892], which states: “When there is sharply conflicting evidence . . . it is very difficult for a party to meet this high [clear and convincing] standard.” (Id. at p. 490.) Here, there is no sharply conflicting evidence; quite to the contrary, the evidence is essentially without contradiction. Argonaut argues that under Tomaselli v. Transamerica Ins. Co. (1994) 25 Cal.App.4th 1269 [31 Cal.Rptr.2d 433] (Tomaselli), punitive damages should not be allowed where the offending conduct is not inconsistent with “ ‘a mistake of law or fact, honest error of judgment, over-zealousness, mere negligence or other such noniniquitous human failing.’ ” (Id. at p. 1288, fn. 14.) The rule is inapt to our facts. In light of BSC’s and Argonaut’s near reflexive denial of the severely maimed Wilcox’s employment status and entitlement to workers’ compensation benefits, not to mention their subsequent long-term refusal to budge from that position, the evidence was consistent with intentional fraud, and not consistent with mistake, honest error, negligence, and the other innocuous examples listed in Tomaselli. As *1051 we have previously noted, an absolute unwillingness “ ‘even to attempt performance’ ” gives rise to an inference of fraudulent intent. (Locke v. Warner Bros., Inc., supra, 57 Cal.App.4th at p. 368.) 30 Argonaut further asserts there is no clear and convincing evidence it intended to deprive Diamond of property or legal rights or otherwise cause Diamond injury, a requirement that must be met to prove fraud under Civil Code section 3294, subdivision (c)(3). Once again, we disagree. The intent is sufficiently demonstrated by, for example, (1) the conduct of Argonaut’s agent, BSC, in its immediate negative response to Wilcox who, according to BSC’s prior practice, would have been acknowledged as a BSC employee but for his injury, and (2) Argonaut’s unhesitating and persistent affirmance of that decision without further inquiry, despite its knowledge of the judge’s findings of fact and ruling in favor of Bly in the WCAB case discussed in footnote 10, ante. 31 Due Process Proportionality Under Campbell In Campbell, despite concluding its insured, Campbell, was at fault in an accident resulting in the death of one person and permanent disability of another, State Farm contested liability in ensuing wrongful death and tort actions, refused to settle the claims within policy limits, ignored the advice of one of its investigators, and proceeded to trial, all the while assuring the Campbells their assets were safe and they did not need to retain their own independent counsel. (Campbell, supra, 538 U.S. 408, _ [123 S.Ct. 1513, 1518].) The jury, finding Campbell 100 percent at fault, awarded damages far in excess of policy limits and prior settlement demands. (Ib id.) Rather than paying the excess liability, State Farm suggested the Campbells should put their house up for sale to satisfy that portion of the judgment. The insurer also refused to post a supersedeas bond to facilitate the insureds’ appeal. The Campbells hired their own attorney to file the appeal; the plaintiffs agreed not to execute on the judgment in exchange for the Campbells’ pursuit of a bad faith case against State Farm and 90 percent of the proceeds. When the judgment was affirmed on appeal, State Farm paid it in full, including the amount in excess of policy limits. (Ibid.) *1052 In the bad faith action, the jury first found State Farm’s decision not to settle unreasonable because of the substantial likelihood of an award of damages exceeding the policy limits. In the second phase of the trial to determine liability for fraud and intentional infliction of emotional distress and to assess compensatory and punitive damages, the jury heard evidence that, in accordance with policy, State Farm had taken the case to trial as part of “ ‘a national scheme to meet corporate fiscal goals by capping payouts on claims company wide.’ ” (Campbell, supra, 538 U.S. 408, _ [123 S.Ct. 1513, 1518].) 32 In accordance with that scheme, in the Campbells case, State Farm had altered company records to make its insured seem less culpable (id. at p. __ [p. 1521]), written notes in the claims file falsely disparaging the character of the deceased victim, told the adjuster to change his report which had indicated Campbell was likely at fault and the settlement value was high, and failed to produce in discovery its claim-handling practice manuals for the years in which it handled the claim against Campbell. (Id. at p. _ [123 S.Ct. at pp. 1528-1529] (dis. opn. of Ginsburg, J.).) The jury awarded the Campbells $2.6 million in compensatory damages and $145 million in punitive damages. (Campbell, supra, 538 U.S. 408, _ [123 S.Ct. 1513, 1515].) The trial court reduced the compensatory damages to $1 million and the punitive damages to $25 million; the Utah Supreme Court reinstated the $145 million punitive damages award. (Ibid.) The United States Supreme Court held the award, “neither reasonable nor proportionate to the wrong committed, . . . was an irrational and arbitrary deprivation of the property of the defendant,” thus violative of the due process clause of the Fourteenth Amendment. (Campbell, supra, 538 U.S. 408, _ [123 S.Ct. 1513, 1526].) Remanding for redetermination of the punitive award, the court instructed that “[a]n application of the Gore guideposts to the facts of this case, especially in light of the substantial compensatory damages awarded (a portion of which contained a punitive element), likely would justify a punitive damages award at or near the amount of compensatory damages.” (Ibid.) The Gore factors to which Campbell alludes provide a framework for determining whether a punitive damages award has served the state’s *1053 legitimate interests in punishment and deterrence, or whether instead it has imposed a constitutionally prohibited “ ‘ “grossly excessive” ’ punishment on a tortfeasor.” (Gore, supra, 517 U.S. 559, 562 [716 S.Ct. 1589, 1592].) Noting that “[e]lementary notions of fairness enshrined in our constitutional jurisprudence dictate that a person receive fair notice not only of the conduct that will subject him [or her] to punishment, but also of the severity of the penalty that a State may impose” (id. at p. 574 [116 S.Ct. at p. 1598]), Gore requires the court to evaluate excessiveness in light of (1) thé degree of reprehensibility of the defendant’s conduct (id. at p. 575 [116 S.Ct. at p. 1599]), (2) the ratio of the punitive damages to the compensatory damages (id. at p. 580 [116 S.Ct at p. 1601]), and (3) comparison of the punitive damages award with “the civil or criminal penalties that could be imposed for comparable misconduct . . . .” (Id. at p. 583 [116 S.Ct. at p. 1603].) 33 Accordingly, we independently review the record here (Cooper Industries, Inc. v. Leatherman Tool Group, Inc., supra, 532 U.S. at pp. 435-436 [121 S.Ct. at p. 1685]), applying the first two Gore guideposts to decide as a matter of law whether under Campbell, the $5.5 million punitive damage award violates the federal due process clause. Reprehensibility We first examine the degree of reprehensibility of Argonaut’s conduct, “ ‘[t]he most important indicium of the reasonableness of a punitive damages award ....’” (Campbell, supra, 538 U.S. 408, _ [123 S.Ct. 1513, 1521].) In determining reprehensibility, Campbell instructs us to “considerQ whether: the harm caused was physical as opposed to economic; the [defendant’s] tortious conduct evinced an indifference to or a reckless disregard of the health or safety of others; the target of the conduct had financial vulnerability; the conduct involved repeated actions or was an isolated incident; and the harm was the result of intentional malice, trickery, or deceit, or mere accident.” (Ibid.) In our examination of the components of reprehensibility, we reject Diamond’s contention that reprehensibility should be measured by Argonaut’s conduct toward the world at large, rather than as directed at Diamond alone. Diamond argues Argonaut lied to government agencies *1054 including the state’s Workers’ Compensation Insurance Bureau; it used unlicensed agents (BSC personnel) to write insurance in violation of state law; it denied other claims, i.e., the Bly claim (see fn. 10, ante) in the same way it denied Wilcox’s (and Diamond’s); it treated all client companies as one insured under the policy; and it engaged in other conduct that was part and parcel of “the exact transaction and circumstances of fraud perpetrated on the plaintiff.” The problem with the argument is that Campbell makes clear such matters cannot provide a legitimate basis for the plaintiffs punitive damages award. The court notes: “A defendant should be punished for the conduct that harmed the plaintiff, not for being an unsavory individual or business. Due process does not permit courts, in the calculation of punitive damages, to adjudicate the merits of other parties’ hypothetical claims against a defendant under the guise of the reprehensibility analysis . . . .” (Campbell, supra, 538 U.S. 408, _ [123 S.Ct. 1513, 1523].) The Campbell court further states, “The reprehensibility guidepost does not permit courts to expand the scope of the case so that a defendant may be punished for any malfeasance . . . .” (Id. at p. _ [123 S.Ct. at p. 1524].) 34 We turn to an analysis of the reprehensibility factors concerning Argonaut’s conduct vis-a-vis Diamond. Here, as in Gore, the harm to Diamond from the insurer’s fraud was economic, not physical. (Gore, supra, 517 U.S. 559, 576 [116 S.Ct. 1589, 1599].) However, Argonaut demonstrated absolute indifference to the health and safety of the maimed employee, Wilcox, and that indifference directly and adversely impacted Diamond. Moreover, the target of Argonaut’s conduct was financially vulnerable: Diamond was not General Motors. Due to its exposure to a potential seven-figure award in Wilcox’s personal injury case, it could not risk investing in a $300,000 piece of automated equipment, even though the machine would have increased its profits by some $3,000 per month. The jury awarded Diamond those lost profits as fraud damages. Additionally, Argonaut’s conduct was not an isolated incident; rather, the insurer persisted in its denial of a defense for Diamond and its denial of coverage for Wilcox for a period of 18 months. Even in the face of the Bly decision, dealing with a claim arising in circumstances virtually identical to *1055 those of the Wilcox claim, Argonaut did not back away from its wrongful denial of a defense to Diamond. (See, e.g., White v. Western Title Ins. Co. (1985) 40 Cal.3d 870, 889 [221 Cal.Rptr. 509, 710 P.2d 309] [“The entire pattern of conduct shows a clear attempt by [the insurer] to avoid responsibility . . .”].) Finally, the degree of reprehensibility is underscored by the jury’s finding of fraud, i.e., that the harm suffered by Diamond was no mere accident. In Campbell, the court cautioned that “existence of any one of these [reprehensibility] factors . . . may not be sufficient to sustain a punitive damages award; and the absence of all of them renders any award suspect.” (Campbell, supra, 538 U.S. 408, _ [123 S.Ct. 1513, 1521].) In this instance, the presence oí four of the factors, as discussed above, demonstrates Argonaut engaged in reprehensible conduct sufficient to support an award of punitive damages in some amount under Campbell’s first test. Punitive-to-compensatory Damages Ratio With regard to the ratio of punitive damages to compensatory damages, however, we have no doubt that anything exceeding four to one would not comport with due process under Campbell. We shall explain. The Campbell court did not “impose a bright-line ratio which a punitive damages award cannot exceed.” (Campbell, supra, 538 U.S. 408, _ [123 S.Ct. 1513, 1524].) Observing that grossly excessive awards “further[] no legitimate purpose and constitute^ an arbitrary deprivation of property” (id. at p. __ [123 S.Ct. at p. 1520]), the court concluded, “Our jurisprudence and the principles it has now established demonstrate . . . that, in practice, few awards exceeding a single-digit ratio between punitive and compensatory damages, to a significant degree, will satisfy due process.” (Id. at p. _ [123 S.Ct. at p. 1524].) Alluding to Pacific Mut. Life Ins. Co. v. Haslip (1991) 499 U.S. 1 [111 S.Ct. 1032, 113 L.Ed.2d 1], and a 700-year legislative history “providing for sanctions of double, treble, or quadruple damages to deter and punish,” the Campbell court reiterated “that an award of more than four times the amount of compensatory damages might be close to the line of constitutional impropriety.” (Campbell, supra, 538 U.S. 408, _ [123 S.Ct. 1513, 1524].) Further explicating guidelines for due process proportionality, the court noted facts and circumstances may call for a ratio either exceeding or falling below the norm. (Campbell, supra, 538 U.S. 408, _ [123 S.Ct. 1513, 1524].) It suggested a ratio “perhaps only equal to compensatory damages” might *1056 “reach the outermost limit of the due process guarantee” “[w]hen compensatory damages are substantial.” (Ibid.) Additionally observing “[t]he wealth of a defendant cannot justify an otherwise unconstitutional punitive damages award” (id. at p. __ [123 S.Ct. at p. 1525]), the Campbell court cautioned the courts of the need to “ensure that the measure of punishment is both reasonable and proportionate to the amount of harm to the plaintiff and to the general damages recovered.” (Id. at p. _ [123 S.Ct. at p. 1524].) Application of Campbell Doing our best to understand the proportionality requirements of the due process clause, as revealed by the Campbell court, we conclude the $5.5 million punitive damages award does not comport with due process. Compared to that portion of the compensatory damages based on fraud, 35 as remitted by the trial court to $404,270, the punitive damages are more than 13 times greater. Compared to the fraud compensatory damages, as remitted by this court, the punitive damages are more than 21 times greater. We do not read Campbell as allowing such disproportionality under the facts and circumstances of this case. Accordingly, Diamond’s cross-appeal of the trial court’s remittitur is doomed. Nevertheless, we are compelled to observe that a jury did, in fact, determine Argonaut’s conduct to be fraudulent and reprehensible and deserving of significant punitive damages. Neither the Constitution nor the Campbell court’s interpretation of the due process clause requires us wholly to ignore the determination of the jury—individuals who brought the sense of the community to the decision making process and who diligently sat and listened to all of the evidence before rendering their collective judgment. Were we to give no credence to the jury’s determination, we would, in effect, deny plaintiff its “inviolate right” to “trial by jury” guaranteed by our state’s Constitution. (Cal. Const., art. I, § 16.) Our de novo review of the punitive damage award is necessary to ensure the jury’s determination does not offend due process concerns, not to make a wholly independent determination. (Campbell, supra, 538 U.S. 408, _ [123 S.Ct. 1513, 1520-1521] [“Exacting appellate review ensures that an award of punitive damages is based upon an ‘ “application of law, rather than a decisionmaker’s caprice.” ’ ”].) We conclude, therefore, that the remittitur we order must comply with the requirements of due process, but yet accord due consideration of the jury’s determination. *1057 Campbell, Gore and Haslip all suggest that in the usual case, i.e., a case in which the compensatory damages are neither exceptionally high nor low, and in which the defendant’s conduct is neither exceptionally extreme nor trivial, the outer constitutional limit on the amount of punitive damages is approximately four times the amount of compensatory damages. Taking into account the jury’s determination in this case, we conclude that the ratio should approximate that outer limit. Such a reasonable and proportionate award well serves the state’s interest in retribution and deterrence. We therefore reverse the punitive damages award and remand for a new trial as to that issue unless Diamond consents to the decreased amount of $1 million (approximately 3.8 times the fraud compensatory damages of $258,570, as remitted by this court), and complies with the procedures set forth in rule 24(d). Disposition The judgment is affirmed, except as to the compensatory damages award for fraud and the punitive damages award. With respect to those damages only, the judgment is reversed and the case remanded for new trial, unless, before the decision is final under rule 24(b), Diamond consents to a remittitur of the fraud damages to $258,570 and the punitive damages to $1 million, and timely serves and files notice of such consent pursuant to the procedures specified in rule 24(d). If Diamond timely consents to the remittitur, the judgment is affirmed as modified by the remittitur. Each party shall recover its own costs on appeal. (Rule 27(a)(3) & (4).) Sills, P. J., and Moore, J., concurred. Footnotes [1] BSC filed for bankruptcy in 1998 or early 1999. [2] At its peak, BSC had 8,000 employees and 700 client companies. [3] Client companies often retain administrative and management personnel as their own employees. The workers’ compensation insurance costs for these employees are much lower than the costs for laborers. [4] General contractors in construction typically require subcontractors to provide certificates of insurance because, if the subcontractor does not have workers’ compensation insurance covering workers at the jobsite, an injury would expose the general contractor to statutory liability. [5] For example, one of Diamond’s witnesses, a permit supervisor for the City of Santa Ana’s planning and building agency, testified she did not know what an employee leasing company was. [6] In his deposition, Erdtsieck’s testimony was otherwise. He said he had not reviewed the certificate to see if Diamond was an insured. [7] We find no evidence in the record of a factual history in this regard, thus we use the term “[theoretically” advisedly. [8] Wilcox confirmed this information at his deposition. [9] Before trial, Argonaut obtained summary judgment against Erdtsieck, and Diamond dismissed its action against BSC. [10] Although there was much testimony on the issue, two examples of documentary evidence should suffice: (1) Rigoberto Valencia started work the same day as Wilcox, February 25, 1997, without submitting an application packet or receiving BSC’s approval of his employment. On payday for the period ending February 28, Valencia received a gross paycheck of $160 for 32 hours of work (four days) at $5 per hour. (2) In circumstances essentially indistinguishable from Wilcox’s, the Workers’ Compensation Appeals Board (WCAB) found a worker injured on the job before completing the BSC employment packet was a BSC employee covered by the Argonaut policy. A copy of the WCAB’s decision and findings of fact in Bly v. Weber (Apr. 7, 1997) SDO 0216943 (Bly), was admitted into evidence as an exhibit at trial. Briefly, as here, BSC had leased employees to a construction company under the same employee leasing contract. Bly was injured on the job before completing the employee packet. Argonaut denied coverage, pointing to the contract clause stating no one would be considered a BSC employee prior to completion of the packet and BSC’s approval. BSC had consistently ignored that clause, paying noninjured employees from the moment they began working. Moreover, as here, BSC had ignored its contractual duty to train and place on site a supervisor to hire and train employees. The WCAB judge had no difficulty finding the contract had been modified and the construction company’s owner acted as BSC’s agent, thereby rendering Bly a BSC employee entitled to workers’ compensation benefits under the Argonaut policy. [11] The modification jury instruction is based on Civil Code section 1698, subdivision (c), providing in relevant part, “Unless the contract otherwise expressly provides, a contract in writing may be modified by an oral agreement supported by new consideration.” (Italics added.) The BSC-Diamond contract does “otherwise expressly provide[],” stating, “This contract may be altered or amended only by written amendment signed by both parties.” The jury instruction was thus an incomplete statement of the law. However, Argonaut neither requested a proper instruction nor objected, which may explain why the instruction is not challenged on appeal. In any event, the issue has been waived. (In re Marriage of Hinman (1997) 55 Cal.App.4th 988, 1002 [64 Cal.Rptr.2d 383] [theory of implied waiver based on lack of objection or other appropriate procedure in trial court].) [12] The jury had a proper basis to decide Wilcox was a BSC employee on an additional ground. The jury was instructed on agency theories under which, considering the parties’ customary new-employee conduct, it could have reasoned Diamond was BSC’s agent when BSC allowed Diamond to hire and train new employees, including Wilcox, and put them on the job, i.e., to perform BSC’s functions. (See Civ. Code, § 2316; Associated Creditors’ Agency v. Haley Land Co. (1966) 239 Cal.App.2d 610, 614 [49 Cal.Rptr. 1] [existence of agency is a question of fact].) BSC would thus be bound by Diamond’s conduct. Our disposition on the basis of modification obviates any need for further discussion of this issue. [13] The parties, given leave to file overlength briefs, abandoned themselves to copious discourse. Argonaut’s opening brief is 74 pages; Diamond requested permission to submit 120 pages for response, but when denied, settled for 86; Argonaut, not to be outdone, filed an 88-page reply. Supplemental briefs add another 20-odd pages. [14] We note in passing that the trial court found BSC was Argonaut’s agent. The assessment is irrelevant to our analysis of the third party beneficiary issue. However, a finding of agency is critical to our determination of Argonaut’s liability for fraud, post. [15] “ ‘[E]xpressly’ simply means ‘in an express manner; in direct or unmistakable terms; explicitly; definitely; directly.’ ” (Shell v. Schmidt (1954) 126 Cal.App.2d 279, 290 [272 P.2d 82].) [16] Argonaut contends that imposing a third party relationship creates a conflict of interest for the insurer and greatly expands its potential liability. The short answer is Labor Code section 3602, subdivision (d), confers a third party beneficiary status as a matter of law on client companies such as Diamond whose leased employees are injured at work. Argonaut’s policy argument should be addressed to the Legislature. [17] Further support for Diamond’s third party beneficiary status under the policy is found in Shade Foods, Inc. v. Innovative Products Sales & Marketing, Inc. (2000) 78 Cal.App.4th 847 [93 Cal.Rptr.2d 364], a decision to which Argonaut gives no more than a dismissive nod. There, Shade Foods, Inc. (Shade), a wholesale food manufacturer, contracted with an almond processor, IPS, for the supply of processed almonds to incorporate into nut clusters Shade sold to General Mills for breakfast cereal. (Id. at p. 861.) Wood slivers were found in the nut clusters, necessarily resulting in destruction of the entire stock of cereal product valued at approximately $1 million. When the involved insurers failed to settle General Mills’s claim, Shade paid the full amount and calculated its own total losses at nearly $2.5 million. (Id. at p. 862.) Shade sued IPS for negligence, breach of contract and breach of warranty, and IPS’s insurer, Northbrook National Insurance Company (Northbrook), for breach of contract and breach of the implied covenant of good faith and fair dealing. The evidence at trial established that at Shade’s insistence, IPS had obtained first party coverage from Northbrook for “[IPS’s] potential liability to Shade for almonds delivered to [IPS’s] plant for processing.” (Id. at p. 875.) The court found this evidence supported the jury’s finding that Shade was a third party beneficiary, and, as such, it was entitled to maintain an action against Northbrook to enforce the terms that were intended to benefit it. (Ibid.; see Civ. Code, § 1559 [“A contract, made expressly for the benefit of a third person, may be enforced by him [or her] at any time before the parties thereto rescind it”].) [18] Argonaut does not challenge the amount of the jury’s damages award for breach of contract. [19] “Insurance Code section 11580, subdivision (b)(2), . . . requires that all California automobile liability insurance policies, among other policies, provide, and be construed to provide, ‘that whenever judgment is secured against the insured or the executor or administrator of a deceased insured in an action based upon bodily injury, death, or property damage, then an action may be brought against the insurer on the policy and subject to its terms and limitations, by such judgment creditor to recover on the judgment.’ ” (Hand, supra, 23 Cal.App.4th at pp. 1850-1851, fn. 1.) [20] The Hand court alluded to other third party beneficiary-bad faith cases. In the first, Northwestern Mut. Ins. Co. v. Farmers’ Ins. Group (1978) 76 Cal.App.3d 1031 [143 Cal.Rptr. 415], it noted, “[A] permissive user of a truck, not a party to the policy, was held to have *1045 possessed a bad faith claim against the owner’s insurer for failure to settle, because he had been an insured under the terms of the policy, and therefore was an express third party beneficiary, entitled to enforce the contract (Civ. Code, § 1559), including the implied covenant insofar as it ran for his benefit. Because he stood in the same relationship with the insurer under the policy as the named insured, and would be benefited by performance of the duty to settle, he was entitled to sue for its breach.” (Hand, supra, 23 Cal.App.4th at p. 1855.) With regard to the second case, Cancino v. Farmers Ins. Group (1978) 80 Cal.App.3d 335 [145 Cal.Rptr. 503], the Hand court observed the injured plaintiff was a nonparty insured under an auto policy’s uninsured motorist coverage, who was allowed to maintain a cause of action based on the insurer’s failure to attempt to settle his injury claim. The Hand court pointed out, “Once again, the plaintiffs status as a nonparty to the contract did not avert his enjoyment, as an insured, of a duty arising from the covenant of good faith.” (Hand, supra, 23 Cal.App.4th at p. 1855, fn. 4.) These, and other cases, debunk Argonaut’s generalization that only a party to the contract can recover for bad faith. [21] Were we to reach the issue of fraud regarding the certificates of insurance, we would agree with the trial court’s finding that Erdtsieck, who negotiated the contract with BSC, could not reasonably have expected from reading the certificate that Diamond was a named insured under Argonaut’s policy. We, too, would conclude the evidence of Erdtsieck’s subjective understanding does not provide substantial proof of this element of the tort. (See, e.g., Roddenberry v. Roddenberry (1996) 44 Cal.App.4th 634, 652 [51 Cal.Rptr.2d 907]; Toyota Motor Sales U.S.A., Inc. v. Superior Court (1990) 220 Cal.App.3d 864, 871 [269 Cal.Rptr. 647].) [22] Argonaut argues its own conduct, apart from BSC’s, “is entirely inconsistent” with fraud in that, prior to the Wilcox incident, the insurer “emphatically insisted that [BSC] require client companies to adhere to the written requirements in the [BSC] contract and threatened to cancel the policy if it did not do so.” If at trial Argonaut produced any documentary evidence, e.g., letters, notes, memoranda to BSC, such exhibits are neither alluded to in the briefs nor included in the record on appeal. There were only a few sentences of testimony, and we do not find that evidence necessarily “inconsistent” with fraud. In any event, it appears the jury was not persuaded. [23] Diamond’s recovery was predicated upon reimbursement of 22.3 percent of a weekly $4,500 payroll from August 21, 1995, through December 31, 1997. [24] Erdtsieck testified Diamond had intended to buy a “CMC router,” a $250,000 to $300,000 automated, programmed machine, but could not do so because “we were faced with [Wilcox’s] personal injury case and understanding from the lawyers that that could have been into at least a couple hundred thousand dollars, if not more, sometimes a million.” After the Wilcox matter settled, Diamond made the purchase and realized increased profits of about $3,000 per week. It sought to recover profits in that amount lost during the 18-month delay. [25] Diamond asked for and received prejudgment interest for 30 months on the fess paid to BSC and interest for 18 months on the lost profits. [26] Argonaut’s failure to contest the lost profits damages reveals the flaw in its contention the judgment must be reversed for inconsistent verdicts, i.e., recovery for breach of contract and fraud. Causes of action for contract and tort recovery based on the same set of facts are not mutually exclusive (see Shell v. Schmidt, supra, 126 Cal.App.2d 279, passim); they give rise to different remedies, and here there is no duplicative award. [27] We reject Diamond’s argument that the company itself, distinct and apart from its leased workers, was insured under the Argonaut policy and that the return of premiums represented monies Diamond paid for its own insurance, as opposed to workers’ compensation coverage for the leased employees. Simply stated, there is no evidence upon which the jury could have so found. (See fn. 16, ante.) [28] All further references to rules are to the California Rules of Court. [29] BMW of North America, Inc. v. Gore (1996) 517 U.S. 559 [116 S.Ct. 1589, 134 L.Ed.2d 809] (Gore). [30] Our determination of this issue disposes of Argonaut’s assertion the court erred in refusing to instruct the jury under Tomaselli from which the proposed instruction was taken regarding conduct resulting from mistake, honest error, etc. (See Tomaselli, supra, 25 Cal.App.4th at p. 1288, fn. 14.) [31] Civil Code section 3294, subdivision (b), states, in relevant part, “With respect to a corporate employer, the advance knowledge and conscious disregard, authorization, ratification or act of oppression, fraud, or malice must be on the part of an officer, director, or managing agent of the corporation.” The jury was instructed accordingly. Argonaut does not argue lack of evidence proving ratification by a corporate managing agent; we deem the issue waived and pass it without consideration. (See, e.g., Mansell v. Board of Administration (1994) 30 Cal.App.4th 539, 545, 546 [35 Cal.Rptr.2d 574].) [32] The Campbells showed the insurer’s program included falsification or withholding of evidence in claims files; unfair attacks on the claimant’s character, reputation and credibility by prejudicial handwritten notations in claims files that might be seen by the jury; pressure on claims adjusters to pay far less than fair value for claims; padding files with self-serving statements and omitting critical items; making “ ‘systematic’ efforts to destroy internal company documents that might reveal its scheme” by, for instance, instructing claims personnel “ ‘to search their offices and destroy a wide range of material of the sort that had proved damaging in bad-faith litigation in the past’ ”; and going to great efforts to “ ‘stop damaging documents from being created in the first place.’ ” (Campbell, supra, 538 U.S. 408, _ [123 S.Ct. 1513, 1528-1529] (dis. opn. of Ginsburg, J.).) [33] Like the Campbell court, “we need not dwell long on [the third Gore] guidepost.” (Campbell, supra, 538 U.S. 408, _ [123 S.Ct. 1513, 1526].) The parties agree there are only marginally analogous statutes: Business and Professions Code section 17206, subdivision (a) (fraudulent business act or practice punishable by a civil penalty not to exceed $2,500 per violation), and Penal Code sections 17 to 19, 487, subdivision (a), 532, subdivision (a), and 672 (criminal fraud punishable by fine not exceeding $1,000 or $10,000, depending whether conviction is for misdemeanor or felony). We find these statutes not particularly helpful, and the other Gore guideposts are sufficient for purposes of our analysis. [34] Diamond suggests that under Campbell, Argonaut may be punished for conduct similar or bearing a relationship to that which injured Diamond. We agree that under Campbell, the jury in assessing punitive damages could consider evidence of such conduct. However, here, as in Campbell, the plaintiffs “identified scant evidence of repeated misconduct of the sort that injured them.” (Campbell, supra, 538 U.S. 408, _ [123 S.Ct. 1513, 1523].) Indeed, the Bly incident provides the only other instance of conduct of the sort that ultimately injured Diamond, i.e., denial of the injured worker’s BSC employment status. [35] Fraud is the only cause of action providing a basis for punitive damages in this case. With regard to insurance bad faith, the jury found no malice or oppression, thus punitive damages are not allowable. Furthermore, breach of contract claims do not support punitive damages. (Civ. Code, § 3294.)