Robertson v. Western Union Telegraph Co.

August 2, 1913. The opinion of the Court was delivered by This is an action for damages, alleged to have been sustained by the plaintiff, through *Page 361 the negligence of the defendant, in failing to deliver a telegram within a reasonable time. The plaintiff and her husband lived at Ninety-Six, S.C. and worked in the factory. The husband went to Edgefield, S.C. on a bicycle, to visit his sister, Mrs. Kate Waits, and becoming suddenly ill sent the following telegram to his wife on the 17th of July, 1910: "I am sick; we will be home tomorrow on train." He failed to arrive at home, on the 18th of July, and his wife, on that day, sent to him the following message: "When will you be home?" And in reply thereto, Mrs. Kate Waits (in whose care the telegram was addressed), on the 18th of July, 1910, at six o'clock p. m., delivered to the defendant, for transmission, the following telegram: "Jerry is on way on bicycle; left at ten." The said telegram was not delivered to the plaintiff until the next day at ten o'clock a. m., July 19, 1910, and as the result of the failure to deliver the last mentioned telegram, the plaintiff alleges, that she suffered mental anguish, from seven o'clock p. m., of 18th July, 1910, until 10 o'clock p. m. of that day, when her husband, Jerry Robertson, returned home. The defendant interposed the defense that its office hours at Ninety-Six for receiving and transmitting messages, were from eight o'clock in the morning, until six o'clock in the evening; that the message was not delivered for transmission, until the office hours at Ninety-Six had closed; and that the same was not received at said office, until next morning, when it was promptly delivered. The jury rendered a verdict in favor of the plaintiff, for three hundred and seventy-five dollars, and the defendant appealed upon exceptions, which will be reported. The first question that will be considered is, whether there was any testimony tending to show, that the defendant waived the right to insist upon the office hours, mentioned in the defense. *Page 362 G.M. Wilson, a witness for the defendant, and who was its agent at Ninety-Six at the time hereinbefore mentioned, thus testified: "You say your office hours were from eight to six? Yes, sir. But as a matter of fact, did you not make it a custom to receive and deliver messages after that time? If anyone would come along, we would do it; we would not do it for anyone else. As a matter of fact, if you will examine one of those telegrams here, you will see that it was received at 7:15 and sent at 7:16; and you stated that you all were in the habit of receiving and delivering messages after that time? Mr. Evans: "He never said that. Mr. Nicholson: "I am asking him. "Now, frankly, were you all not in the habit of receiving and sending messages after six o'clock? Any time we were in the office, we would do it; I would; I have sent them at four o'clock in the morning. And you state that at that time, you were in the habit of receiving and delivering telegrams for people after six o'clock? We would do it. Mr. Evans: "State whether or not the mere fact that you occasionally transmitted or received a telegram, state whether or not that was in your official capacity as affecting your office hours? No, sir. It did not? No, sir. Mr. Nicholson: "That is a matter for the jury. The Court: "Let him state what his rules were. Mr. Evans: "What were the rules that you observed as to the opening and closing of your office for Western Union business? From eight a. m. until six p. m. "Were those rules promulgated by the company and observed by you? It is the sixteen-hour law that fixes it. They are not allowed to work longer than ten hours? Ten hours and not over sixteen. That is fixed by law? That is what they told us. And everything that you did after that was simply out of your own good heart? Yes, sir. And an act of humanity on your part? Yes, sir. If you were in your office, after the office was closed, for business, *Page 363 and your door was closed, and someone came to you with a death message, what would you do? I would send it. You would try your best to send it? Yes, sir. Would you think you were doing wrong, or would you think you were acting as humanity would dictate to anyone? Mr. Nicholson: "We object to that. Mr. Evans: "What you would do would not be required of the company, but as an act of humanity? Mr. Thurmond: "That is a matter of opinion. The Court: "He can say whether or not the rules of the company required him to do it. The Court: "He has already said that the rules of the company did not require him to do it, but that he would send them. Mr. Evans: "Counsel comes in and tries to show habitual custom, they charge that it was habitual; I am asking the witness these questions so that counsel can see whether he is leading the witness. The Court: "He knows whether he did it in obedience to the rules of the company, or whether he did it on his own responsibility. Mr. Evans: "Would you do it merely as an accommodation? Yes, sir. And as not required by the company? They could not force me. When you sent them after that, in what capacity were you acting? In my own capacity. And out of your own good heart, as any proper man would do? I was trying to use common sense. Mr. Nicholson: "We object to that, and my friend knows it is not competent." It will thus be seen, that there was sufficient testimony, to require the submission of the case to the jury, upon this question, unless it should be held, that the defendant was not liable for the acts of its agent in receiving and delivering messages, after the regular office hours. The agent was unquestionably acting within the scope of his employment. Therefore even if his acts were in violation *Page 364 of the telegraph company's instructions, this would not absolve it from liability. Reynolds v. Witte, 13 S. S. 5; Rucker v. Smoke, 37 S.C. 377, 16 S.E. 40;Hutchinson v. Real Estate Co., 65 S.C. 75,43 S.E. 295; Mitchell v. Leech, 69 S.C. 413, 48 S.E. 290; Williams v. Tolbert, 76 S.C. 211, 56 S.E. 908; Brown v. Tel.Co., 82 S.C. 173, 63 S.E. 744. The next question to be determined is whether his Honor, the presiding Judge, erred in allowing the plaintiff to introduce testimony, as to the reasonableness of the office hours at Edgefield. In the first place, the Circuit Judge ruled that the question of reasonableness must be determined, with reference to the office hours at Ninety-Six, and not at Edgefield; and in the second place, even if there was error it was not prejudicial, as the vital question was not whether the office hours were reasonable, but whether they were waived. The next assignment of error relates to the refusal of the Circuit Judge, to charge the defendant's request, that there was no evidence that the suffering of the plaintiff, was the direct and proximate result of the defendant's negligence. The exceptions raising this question must be overruled, as the record shows that there was testimony tending to prove such fact. The last question for consideration is, whether there was error on the part of the presiding Judge in refusing to set aside the verdict on the ground that it was excessive. That is not a question for this Court, unless the verdict was so excessive as to manifest capriciousness or fraud, which does not appear in this case. These conclusions practically dispose of all the questions raised by the exceptions. Judgment affirmed. *Page 365 August 2.