Faulkner v. Lucille Packard Salter Children's Hospital

[3] 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA [6] 7 BETHAN FAULKNER, Case No. 21-cv-00780-SI 8 Plaintiff, STATEMENT OF DECISION ON 9 v. HEALTH & SAFETY CODE SECTION 1278.5 CLAIM 10 LUCILE SALTER PACKARD CHILDREN'S HOSPITAL AT 11 STANFORD, 12 Defendant. [14] BACKGROUND [15] 16 Plaintiff Bethan Faulkner, a Registered Nurse with a Doctor in Nursing Practice, was 17 employed for nearly ten years by defendant Lucile Salter Packard Children’s Hospital at Stanford 18 (“LPCH”). She was employed first as a neonatal clinical specialist, then – beginning December 19 2018 – as the interim patient care manager of the neonatal intensive care unit (“NICU”), and finally 20 – beginning June 2019 – as the patient care manager of the NICU. In her role as patient care manager 21 (“PCM”), plaintiff supervised more than 150 nurses. Defendant terminated her employment on 22 November 11, 2020. Plaintiff then filed suit in federal court. Dkt. No. 1. 23 Following this Court’s order on summary judgment, see Dkt. No. 65, plaintiff had two claims 24 remaining in this case: wrongful discharge in violation of public policy; and violation of California’s 25 medical whistleblower statute, Health and Safety Code section 1278.5. Plaintiff’s wrongful 26 discharge claim was anchored in the public policy articulated in Health and Safety Code section 27 1278.5. See Dkt. No. 17 (“Am. Compl.”) ¶ 96. In preparation for trial, the parties stipulated to 1 wrongful discharge claim, and the Court would decide the section 1278.5 claim, pursuant to Shaw 2 v. Superior Court, 2 Cal. 5th 983 (2017). 3 On February 1, 2023, this case proceeded to trial. On February 14, 2023, following a seven4 day trial, the jury returned a verdict in favor of defendant. Specifically, the jury answered the first 5 question on the verdict form as follows: 6 1. Did Beth Faulkner prove by a preponderance of the evidence that her presentation of a complaint or report about unsafe patient care, services, or conditions 7 at LPCH, to LPCH or its medical staff, was a substantial motivating reason for her discharge? [8] __________ Yes ______x____ No [9] 10 Dkt. No. 126 at 2. 11 As to the remaining claim, for violation of Health and Safety Code section 1278.5, the Court 12 is in receipt of the parties’ post-trial briefing (see Dkt. Nos. 129, 130, 131), as well as the proposed 13 findings of fact and conclusions of law the parties filed with their pretrial papers (see Dkt. Nos. 67, 14 80). The Court hereby renders its statement of decision as follows. [16] LEGAL STANDARD [17] 18 As stated in Shaw, 19 Section 1278.5—the whistleblower statute at issue here—declares generally that “it is the public policy of the State of California to encourage patients, nurses, members 20 of the medical staff, and other health care workers to notify government entities of suspected unsafe patient care and conditions.” (§ 1278.5, subd. (a).) In furtherance 21 of this policy, the statute prohibits a health facility from “discriminat[ing] or retaliat[ing], in any manner, against any patient, employee, member of the medical 22 staff, or any other health care worker of the health facility because that person” has “[p]resented a grievance, complaint, or report to the facility” or to a governmental 23 agency or has “participated ... in an investigation ... related to the quality of care, services, or conditions at the facility.” (§ 1278.5, subd. (b)(1).) [25] 2 Cal. 5th at 995-96 (emphases added). “Section 1278.5 does not explicitly limit the type of 26 ‘grievance, complaint, or report’ for which retaliation is prohibited to one involving concerns about 27 the quality of patient care. However, such a limitation is implicit in other provisions of the statute.” 1 “Thus, to establish a prima facie case under section 1278.5, a plaintiff must show that he or 2 she (1) presented a grievance, complaint, or report to the hospital or medical staff (2) regarding the 3 quality of patient care and (3) the hospital retaliated against him or her for doing so.” Alborzi v. 4 Univ. of S. Cal., 55 Cal. App. 5th 155 , 179 (2020) (citing Cal. Health & Safety Code § 1278.5 (b)(1)). 5 The statute also establishes a rebuttable presumption, affecting the burden of producing 6 evidence, “that ‘discriminatory action was taken . . . in retaliation against an employee, member of 7 the medical staff, or any other health care worker of the facility’ if the discriminatory action occurs 8 ‘within 120 days of the filing of a grievance or complaint by the employee, member of the medical 9 staff, or, . . . other health care worker.’” Shaw, 2 Cal. 5th at 996 n.11 (quoting Cal. Health & Safety 10 Code § 1278.5(c), (d), (e)). [11] 12 DISCUSSION 13 In the amended complaint, plaintiff alleges that she: 14 was terminated in November of 2020 because of and in retaliation for her protected actions in making numerous reports about Dr. [Lisa] Bain’s conduct, pursuant to 15 Health and Safety Code § 1278.5. Ms. Faulkner bases this allegation on the fact that when she complained about Dr. Bain’s conduct, including but not limited to Dr. 16 Bain’s refusal to listen to nurses’ (including but not limited to Ms. Faulkner’s) reports and concerns about patient care and treatment, and the negative impact of Dr. Bain’s 17 conduct on patient care, Ms. Faulkner was investigated, disciplined and eventually terminated. . . . [18] Ms. Faulkner suffered adverse employment actions as a result of her protected 19 activities. Ms. Faulkner was terminated within 120 days of making reports about patient safety issues and patient care and treatment to executives and management at 20 LPCH Stanford. 21 Am. Compl. ¶ 111. 22 As an initial matter, the parties dispute whether the Court is bound by the jury’s finding. 23 That is, defendant argues that the Court must “give effect to the jury’s resolution in its determination 24 of the section 1278.5(g) cause of action” and find in defendant’s favor, given that the jury rejected 25 plaintiff’s claim for wrongful discharge in violation of public policy. Dkt. No. 129 at 5. Plaintiff 26 disagrees. See generally Dkt. No. 130. The Court need not resolve this dispute because the Court 27 independently finds that there was not sufficient factual evidence presented at trial for plaintiff to 1 In order to prevail on a claim under section 1278.5, the plaintiff must show that she presented 2 a complaint regarding the quality of patient care. Fahlen, 58 Cal. 4th at 667 n.6; Alborzi, 55 Cal. 3 App. 5th at 179. The complaints plaintiff presented at trial were largely complaints about her 4 treatment by Dr. Lisa Bain, one of the doctors in the NICU, but were not directly about patient 5 safety. 6 The only formal complaint that plaintiff filed during the relevant period was an iCare report 7 dated September 2020.1 See Trial Ex. 255. The inciting incident for the iCare was Dr. Bain sending 8 a text message to plaintiff during a “NICU Culture Club zoom meeting,” in which Dr. Bain 9 badmouthed plaintiff. Trial Ex. 255-1. The text message was clearly meant for a different recipient. 10 The entirety of plaintiff’s two-page iCare report centers on Dr. Bain’s unprofessional behavior, 11 plaintiff’s prior attempts to remedy this behavior, and how plaintiff was in fact putting a lot of time 12 into an initiative (“gratitude and safety rounds”) that Dr. Bain felt plaintiff was not supporting. In 13 completing the iCare form, plaintiff categorized the complaint as one involving “Professional 14 Conduct,” “No Patient Involved.” Id. Although plaintiff’s iCare makes a passing reference to how 15 Dr. Bain’s conduct towards plaintiff “ultimately effects patient safety,” see id., this is not sufficient 16 to transform the complaint into one regarding the quality of patient care. To find otherwise would 17 be to greatly expand the protections of a statute that the Legislature enacted in order to promote the 18 reporting “of suspected unsafe patient care and conditions.” See Cal. Health & Safety Code 19 § 1278.5(a). 20 Other less formal complaints that plaintiff made to her superiors and to Human Resources 21 were similarly about Dr. Bain’s treatment of plaintiff rather than about patient safety. For instance, 22 plaintiff complained about Dr. Bain to Joe Wilson in HR. Wilson suggested plaintiff send him a 23 timeline of events. The resulting timeline is a 28-page page chronicle of Dr. Bain’s behavior towards 24 plaintiff. See Trial Ex. 76; see also Trial Ex. 233. Plaintiff titled the document, “Timeline of 25 unprofessional behavior of Lisa Bain toward Beth Faulkner compiled 8-10-2020 and based on as 26 much as I can recall over the past 20 months that I have been the PCM of the NICU.” Trial Ex. 7627 1 2. As the title suggests, the focus of the timeline is on the unprofessional/bullying conduct of Dr. 2 Bain and, to some extent, of Dr. Alexis Davis, Medical Director of the NICU. This type of complaint 3 is not sufficient to put LPCH on notice that plaintiff was making a complaint regarding the quality 4 of patient care. Cf. Velente-Hook v. E. Plumas Health Care, 368 F. Supp. 2d 1084, 1102 (E.D. Cal. 5 2005) (“Without knowledge of the plaintiff’s complaints, the defendant could not retaliate against 6 the protected whistleblowing activity” under Health and Safety Code section 1278.5).2 7 Additionally, the timeline plaintiff paints does not support her theory of retaliation. 8 Plaintiff’s theory is that she began to be retaliated against (primarily by Dr. Bain and Dr. Davis, but 9 also by her supervisor Sheryl Goldstein) as soon as plaintiff began making patient safety complaints. 10 But plaintiff herself stated in numerous documents that Dr. Bain was rude to her from the day that 11 plaintiff assumed her role as interim patient care manager. See Trial Ex. 76-2 (timeline entry dated 12 Dec. 3, 2018, stating, “The CNS, educator team, Lisa Bain and Alexis [Davis] were all upset over 13 the decision to let [the prior patient care manager] go and the decision to hire me as interim manager. 14 They would barely speak to me, acknowledge me, make eye contact or smile and say hello.”); Trial 15 Ex. 255-1 (plaintiff’s Sept. 2020 iCare, stating, “I feel every action I take and everything I say is 16 critiqued unfairly by Lisa [Bain] from the first day I took the job as interim and then permanent 17 PCM”). As a matter of chronology, this behavior could not have been in retaliation for plaintiff 18 complaining, because by plaintiff’s own account the behavior occurred from her first day in the 19 management role.3 4 [21] 2 Although a few of the dozens of events listed in the 28-page timeline mention patient care 22 issues, plaintiff focuses on how Dr. Bain and Dr. Davis treated the nurses with regard to these conversations, rather than on the patient issues themselves. [23] 3 The time prior to plaintiff becoming interim patient care manager on December 3, 2018, is 24 not at issue in this case. Plaintiff presented no evidence and made no arguments that she presented any complaints regarding the quality of patient care prior to assuming her role as interim patient 25 care manager. 26 4 Plaintiff suggested at trial that Dr. Bain treated her poorly from Day One because plaintiff’s reputation as an advocate for patient safety preceded her. Yet Dr. Bain credibly testified that she 27 didn’t know of any reputation of plaintiff’s because Dr. Bain had only started working at LPCH 1 Finally, plaintiff made much at trial and in her papers about the “Aquadex” email, which 2 plaintiff sent on November 2, 2020, nine days before she was terminated. See Trial Ex. 114-3. 3 Aquadex was a new trial program that LPCH was running for very sick babies with kidney failure. 4 The email thread shows that these communications were about navigating the logistics of running 5 the Aquadex machine, rather than a complaint about the quality of patient care.5 See id. 6 Additionally, in her closing, plaintiff’s counsel argued that LPCH was upset with plaintiff over the 7 Aquadex email incident because the Aquadex trial program was a “cash cow” for the hospital. There 8 was no evidence at trial to support this statement 9 Because the Court finds that plaintiff failed to present any complaints regarding the quality 10 of patient care, plaintiff is not entitled to the rebuttable presumption in Health and Safety Code 11 section 1278.5(d). Even if she were so entitled, the Court finds that defendant adequately rebutted 12 the presumption by presenting sufficient evidence at trial that it terminated plaintiff for performance13 related reasons and not for medical whistleblowing. Although the termination letter itself appears 14 to have been hastily written and contains inaccuracies, see Trial Ex. 130,6 several of the defense 15 witnesses testified that they had concerns about plaintiff’s management priorities from the [16] 5 Plaintiff’s November 2, 2020 email reads: [17] Hi Alexis, [18] At this time we do not have the capacity staffing wise to take additional babies that [19] will be put on Aquadex. We are working on a plan to provide necessary training but for now we are having trouble accommodating 3 babies. [20] Thank you for your patience with us while we work out a plan. [21] Also, what is the expected time frame to run this 24/7? Are you just waiting on [22] trained RNs on night shift or is it dependent on Dialysis department? What are your thoughts? [23] Hope you have a wonderful day! [24] Beth Faulkner DNP, NEA-BC, MN, CCNS, RNC-NIC . . . [25] Trial Ex. 114-3. [26] 6 For instance, in the termination letter, Sheryl Goldstein wrote that plaintiff “[s]topp[ed] a [27] critical program due to staffing,” referring to the Aquadex program. See Trial Ex. 130-2. But 1 beginning, and that those concerns did not alleviate over time. 2 Kristine Boyle, for instance, wrote to plaintiff’s supervisor in March 2019, when she learned 3 plaintiff was being considered for the permanent patient care manager role, to express her concerns 4 about whether plaintiff was up to the task.7 Trial Test. of Kristine Boyle; Trial Ex. 203. Boyle 5 wrote that she was concerned that plaintiff’s “sole focus” was being liked by her staff, and that this 6 came “at the expense of running a tight ship.” Trial Ex. 203-1. 7 Although plaintiff received a positive performance review on June 15, 2020, see Trial Ex. 8 23, colleagues who provided input on the performance review to plaintiff’s supervisor did not rank 9 plaintiff so highly. Numerous colleagues rated plaintiff as “Learning” or “Stalled” (i.e., the lowest 10 or second-lowest ranking) in categories such as Communication, Accountability, and Teamwork. 11 Trial Ex. 26; Trial Ex. 219; Trial Ex. 275. Notably, all of this feedback occurred before the date 12 that plaintiff identifies as the major catalyzing event leading to the retaliation and termination (i.e., 13 the June 24, 2020 iCare report filed by one of plaintiff’s subordinates). 14 Several witnesses testified that it was plaintiff’s mismanagement of staff that was putting 15 patient safety at risk. Multiple witnesses testified to the fact that when the hospital changed the line 16 set-up for the babies in the NICU, using evidence-based practices and in response to a concern about 17 rising infection rates, plaintiff undermined the implementation efforts. When nurses continued to 18 use the old line set-up, rather than speaking to her staff to ensure they followed the new practice, 19 plaintiff supported them in lobbying to change the procedure back to the old method. Michelle 20 Rhein provided credible testimony that plaintiff’s behavior in this regard was “reckless” and could 21 cost a baby their life, as the new line set-up would reduce the chance of infection.8 Trial Test. of 22 Michelle Rhein; see also Trial Test. of Alexis Davis; Trial Ex. 202. Kristi Boyle likewise wrote to 23 plaintiff’s supervisor that plaintiff’s handling of the line set-up “debacle” resulted in a “complete 24 waste of time” that “undermine[d] the work of others.” See Trial Ex. 203-1. 25 It is also true, however, that the hospital did not implement a progressive discipline plan, as [26] 7 Boyle is a Neonatal Nurse Practitioner. [27] 1 one might expect to see for an employee of plaintiff’s tenure and stature. Sheryl Goldstein put 2 || plaintiff on a 60-day performance improvement plan, more or less without warning to plaintiff, just 3 a few months after giving plaintiff a positive performance review; Goldstein then failed to put a 4 || clear plan in place or to communicate with plaintiff when the 60 day PIP ended. Prior to her actual 5 termination, no one informed plaintiff that her job was at risk or that she faced potential termination. 6 Nevertheless, the Court cannot find based on the evidence before it that defendant terminated 7 || plaintiff for medical whistleblowing in violation of section 1278.5. 8 Finally, the Court denies plaintiff's request to allow additional presentation of evidence on 9 the section 1278.5 claim. See Dkt. No. 130 at 30-31. The parties agreed at the outset of trial that 10 || this claim would be “tried before the Court, simultaneously with the presentation of evidence to the 11 || jury, and the Court will render a decision after the jury’s verdict... □□ Dkt. No. 76 at 3. The Court 12 || granted plaintiff eleven hours of trial time, plus an additional hour at plaintiff's request. Dkt. No. 5 13 104. Although plaintiff had run out of time when she rested her case, the Court allowed plaintiff 14 additional time for cross-examination of the defense witnesses. The Court also granted plaintiff an 3 15 additional fifteen minutes (for a total of one hour, fifteen minutes) for closing argument. Plaintiff 16 || knew that the Court would be determining the equitable claim on the same evidence that was 3 17 presented to the jury; indeed, plaintiff and defendant jointly proposed this. The Court will not re18 open the evidence at this stage. [19] 20 CONCLUSION 21 For the foregoing reasons, the Court finds that plaintiff has failed to meet her burden with 22 || respect to her claim for a violation of Health and Safety Code section 1278.5. [23] 24 IT IS SO ORDERED. 25 Dated: March 3, 2023 26 □□□ | Ly pee 7 SUSAN ILLSTON United States District Judge