Porteous v. Capital One Services, LLC

[3] 4 UNITED STATES DISTRICT COURT 5 DISTRICT OF NEVADA 6 * * * 7 NATASHA PORTEOUS, Case No. 2:17-CV-2866 JCM (GWF) 8 Plaintiff(s), ORDER 9 v. 10 CAPITAL ONE SERVICES II, LLC, 11 Defendant(s). [12] 13 Presently before the court is the matter of Porteous v. Capital One Services, LLC, case 14 number 2:17-cv-02866-JCM-GWF. On July 7, 2018, the court granted Capital One Services II, 15 LLC’s (“defendant”) motion and dismissed Natasha Porteous’s (“plaintiff”) putative class action 16 in its entirety. (ECF No. 43). Plaintiff appealed (ECF No. 45), and the Ninth Circuit reversed on 17 all counts (ECF No. 50). 18 Notably, however, the Ninth Circuit reversed this court’s decision only as it pertains to 19 defendant’s motion to dismiss. Id. The Ninth Circuit held that this court erred by considering the 20 documents pertaining to plaintiff’s motion for circulation of notice, thus “engag[ing] in 21 impermissible factfinding at the pleadings stage, fail[ing] to draw all reasonable inferences in favor 22 of [p]laintiff, and impermissibly assum[ing] the truth of extrinsic documents for the purpose of 23 contesting the allegations in the complaint.” Id. at 3. The Ninth Circuit did not consider plaintiff’s 24 motion for circulation of notice. See generally id. 25 Class certification under the Fair Labor Standards Act (“FLSA”) is often conducted in two 26 steps. See, e.g., Sarviss v. Gen. Dynamics Info. Tech., Inc., 663 F. Supp. 2d 883 (C.D. Cal. 2009); 27 Lewis v. Nevada Prop. 1, LLC, No. 2:12-CV-01564-MMD, 2013 WL 237098 (D. Nev. Jan. 22, 28 2013). At the first step, the court engages in a less-stringent, preliminary determination of whether 1 to certify the class and circulate notice to potential opt-in plaintiffs. Sarviss, 663 F. Supp. 2d at 2 903. Class certification is appropriate only when “putative class members were together the 3 victims of a single decision, policy, or plan.” Id. (quoting Thiessen v. Gen. Elec. Capital 4 Corp., 267 F.3d 1095 , 1102 (10th Cir. 2001)). Opt-in plaintiffs must also be “similarly situated” 5 to the named plaintiff and to one another. Lewis, 2013 WL 237098 , at *7 (citations omitted). The 6 first step analysis requires only “substantial allegations that the putative class members were 7 subject to a single decision, policy, or plan that violated the law.” Id. 8 The second step is more rigorous, at which time “courts use a stricter standard of ‘similarly 9 situated’ by reviewing several factors, including (1) disparate factual and employment settings of 10 the individual plaintiffs; (2) the various defenses available to the defendant which appear to be 11 individual to each plaintiff; and (3) fairness and procedural considerations.” Sarviss, 663 F. Supp. 12 2d at 903. 13 Thus, the court properly considers the evidence available to it when determining whether 14 certification requirements are met. Lewis, 2013 WL 237098 , at *7 (“At the first stage, the court 15 relies ‘primarily on the pleadings and any affidavits submitted by the parties,’ to decide ‘whether 16 the potential class should be given notice of the action.’” (quoting Davis v. Westgate Planet 17 Hollywood Las Vegas, No. 2:08–cv–00722–RCJ–PAL, 2009 WL 102735 , at *9 (D. Nev. 2009)). 18 Indeed, “[w]here significant discovery has been completed at the time of class certification, ‘some 19 courts have skipped the first-step analysis and proceeded directly to the second step.’” Sarviss, [20] 663 F. Supp. 2d at 903 . 21 Accordingly, the court considers the declarations that both parties provide when 22 adjudicating plaintiff’s motion for circulation.1 The court has already discussed the shortcomings 23 in plaintiff’s allegations, and that analysis applies with equal if not greater force to plaintiff’s 24 motion for circulation. For instance, the court previously found that “plaintiff’s theory as to how 25 defendant calculated and tracked hourly call center employees’ time worked has shifted over 26 time.” (ECF No. 43 at 9). And, regardless of which theory plaintiff advanced, it is belied by 27 defendant’s evidence: [28] 1 The court denies defendant’s motion to strike. (ECF No. 38). 1 [D]efendant offers unequivocal evidence that hourly employees, including plaintiff and the putative class members, 2 manually enter their time into defendant’s web-based timekeeping system Workday. (ECF Nos. 28–38). In other words, defendant 3 does not calculate employee wages based upon the time employees are logged into the phone system. Id. Although the company tracks 4 the phone log to track employees’ daily activities and time taking calls, the phone system does not function as a time clock, and it is 5 not used for reporting time to payroll, nor is it used to determine how much an employee is paid. Id. [7] Rather, employees are responsible for manually entering all 8 of their time worked into defendant’s timekeeping system, including any overtime. Id. Further, employees and managers receive 9 handbooks and attend annual training outlining the company’s timekeeping policies and expectations. Id. [11] Id. Further, defendant presented the “Overview of Guidelines,” which instructs employees as 12 follows: 13 All time worked will be paid. Associates cannot be allowed to work during unpaid breaks . . . In order to be paid, associates must enter 14 all time worked in Workday Time Tracking [sic], the official time tracking system of record . . . Start and stop times should reflect 15 when associates actually begin and end work, not the hours they are scheduled to work . . . associates should enter their time daily . . . 16 Managers should only adjust associate’s Workday Time Tracking entries if the timecard does not reflect the hours the associate 17 actually worked . . . Managers cannot withhold overtime from associates, even if they worked overtime without permission. [19] Id. at 9–10 (quoting ECF No. 29-1 at 3–4). The court also analyzed defendant’s policy of paid 20 “prep time” for employees to perform certain pre-shift work duties, such as logging into and out 21 of their computers and reviewing daily memos, company emails, and program and script updates. [22] Id. at 10–11. 23 Several of plaintiff’s allegations are belied by records of her arrival at work. Id. at 11. For 24 instance, a vast majority of plaintiff’s self-reported start times fell within the paid prep period. Id. 25 Further, “plaintiff self-reported that she began working before she even entered the building for 26 35% of the shifts that she worked.” Id. Finally, “plaintiff never denies that plaintiff and members 27 of the putative class were responsible for manually recording their time worked into defendant’s 28 timekeeping system.” Id. (citing ECF Nos. 6; 15; 17; 19; 39; 40). 1 Thus, the court finds that plaintiff has not shown a single employer policy or that she is 2 similarly situation to potential opt-in plaintiffs. Plaintiff's motion for circulation is denied. (ECF No. 17). Consistent with the Ninth Circuit’s memorandum (ECF No. 50), plaintiff may proceed onher individual claims against defendant. 5 Accordingly, 6 IT IS HEREBY ORDERED, ADJUDGED, and DECREED that the court’s prior order 7 (ECF No. 43) be, and the same hereby is, VACATED. 8 IT IS FURTHER ORDERED that defendant’s motion to dismiss (ECF No. 12) be, and the 9} same hereby is, DENIED, consistent with the Ninth Circuit’s memorandum (ECF No. 50). 10 IT IS FURTHER ORDERED that plaintiff's motion for circulation of notice (ECF No. 17) 11 be, and the same hereby is, DENIED. 12 IT IS FURTHER ORDERED that defendant’s motion to strike the declarations of Ayesha 13 | Elliott, Chidi Emetanjo, Cole Squires, and Natasha Porteous (ECF No. 38) be, and the same hereby 14| is, DENIED. 15 IT IS FURTHER ORDERED that the parties shall file a new discovery plan and scheduling order within 21 days of this order. 17 DATED June 12, 2020. 18 XB At 0. Malas 19 UNFLERSTATES DISTRICT JUDGE [28] es C. Mahan District Judge _4-