Debell Windows Systems, Inc. v. Dabella Exteriors, LLC

[2] 3 UNITED STATES DISTRICT COURT 4 DISTRICT OF NEVADA 5 * * * 6 DEBELL WINDOWS SYSTEMS, INC., Case No. 3:20-cv-00420-MMD-WGC 7 Plaintiff, ORDER v. [8] 9 DABELLA EXTERIORS, LLC, et al., 10 Defendants. 11 I. SUMMARY 12 In this trademark infringement case, Plaintiff DeBell Window Systems, Inc. seeks 13 to preliminarily enjoin Defendants Dabella Exteriors, LLC and Damselfly Improvement, 14 LLC, doing business as DaBella, from using their DaBella name and mark in Northern 15 Nevada to promote or market their business in any way—including on Defendants’ 16 website.1 (ECF No. 8 (the “Motion”).)2 The Court held a hearing on the Motion on August 17 26, 2020, where Plaintiff’s co-owner Melissa D’Andrea testified, as well as Defendants’ 18 regional manager Daniel Lowenson. (ECF Nos. 31 (“Hearing”), 43 (hearing transcript).) 19 As further explained below, the Court will grant the Motion because Plaintiff made a 20 sufficient preliminary showing it owns a federally registered trademark, and that Defendant 21 is now using a confusingly similar junior mark in the Northern Nevada area, but will limit [23] 1Plaintiff withdrew its original request for an injunction that covered the entire state 24 of Nevada, Truckee, California, and South Lake Tahoe, California, at the Hearing. Plaintiff also clarified it was not seeking to have Defendants remove the DaBella name from their 25 nationwide website, but maintains Defendants should change the name on their Nevadaspecific website and rename their Nevada operation. (ECF No. 43 at 114.) [26] 2Plaintiff concurrently filed a motion for temporary restraining order (“TRO Motion”) 27 (ECF No. 7) with its Motion, and Defendant filed a motion to seal along with its response to the Motion (ECF No. 18). The Court addressed those two motions at the Hearing. (ECF 28 No. 31.) In addition, and separately, Plaintiff’s Motion cites to exhibits to its TRO Motion. 1 || the scope of Plaintiff's requested injunction because it finds Plaintiff's requested injunctive 2 || relief overbroad. This order also addresses two motions Plaintiff filed after the Hearing 3 || seeking to supplement the Motion. 4 || Il. BACKGROUND 5 Except where stated, the following facts appear without dispute in the preliminary 6 || injunction record. 7 A. Plaintiff and Its Mark 8 Plaintiff is a home-improvement business that has been operating in Reno, Nevada, 9 || and the surrounding area, since 1990. (ECF No. 8 at 4.) Working with a graphic designer, 10 || Plaintiff's founder arbitrarily chose the name DeBell and the Debell logo for his business 11 || around the time of its founding. (/d.) The logo looks like this: [12] EE Deat 14 | > [15] 16 || (/d.) Plaintiff “sells windows, doors, siding, roofing, insulation, bathtubs, and exterior 17 || protection and uses its team of independent contractors to provide installation services.” 18 || (/d. at 4.) Plaintiff operates out of a showroom in Reno, and also sends salespeople to 19 || customers’ houses. (/d. at 5.) 20 That said, Plaintiff's federally registered mark is not for the logo—it is for the word 21 || “DeBell,” in any format or stylization. (/d.; see also ECF No. 7-4.) Plaintiffs federal 22 || registration issued on June 29, 1999. (ECF No. 7-4 at 2.) It covers: “Construction services, 23 || namely, planning, laying out, and custom instillation of window units and sun and patio 24 || rooms...” (/d.) Plaintiff also maintains it has common law trademark rights in “DeBell” 25 || because of its use in commerce for the last 30 years or so. (ECF No. 8 at 5.) 26 |] /// 27 | // 28 || /// 1 Plaintiff has since its founding, and continues to, advertise in Reno and the 2 || surrounding area. (/d.; see also ECF No. 7-1 at 3-5.)° Plaintiff advertises on television, in 3 || print, and in the local RedPlum circular. (ECF No. 7-1 at 3-5.) Plaintiff also advertises via 4 || shopping-cart inserts, direct mail, and its website, debellinc.com. (/d.) Plaintiff estimates it 5 || is on track to spend more than $1 million on advertising in 2020 alone. (/d. at 4.) That said, 6 || much of Plaintiff's business comes through word-of-mouth. (/d. at 4-5.) Many of Plaintiff's 7 || Customers are older, and refer their children and grandchildren to Plaintiff. (/d.) Plaintiff 8 || has a customer list of over 7,500 prior customers. (/d. at 4.) 9 B. Defendants and Their Mark 10 Defendants were founded in Oregon in 2011. (ECF No. 17 at 2, 9.) Defendants are 11 || also in the home-remodeling business, both selling and offering installation of windows, 12 || roofing, and other products. (/d. at 2.) Defendants came up with the name DaBella by 13 || combining the names of the owners’ twins, David and Isabella. (/d.) Unlike Plaintiff, 14 || Defendants have been rapidly expanding since 2011, moving from Oregon into a number 15 || of other states. (/d.) As most pertinent to this case, Defendants expanded into Nevada 16 || earlier in 2020. (/d. at 3.) Defendants’ expansion into Nevada led to the conflict here. 17 Back in 2013, Defendants registered two trademarks they have since let lapse: 18 || “DaBella Exteriors” and “The DaBella Difference!” (/d. at 2.) In 2018, Defendants 19 || rebranded and created the mark at issue in this case: the word “DaBella” with a greenish 20 || butterfly icon next to it. (/d.) Defendants obtained federal registration for their trademark in 21 || April 2019, and Plaintiff did not oppose that registration. (/d.; see also ECF No. 16-17.) 22 || “The mark consists of a butterfly to the left of the word ‘DABELLA” (ECF No. 16-17 at 2.) 23 || Defendants’ registered mark looks like this: [24] 25 ¥¢ DaBella [26] 27 ||; —————_ 28 3ECF No. 7-1 is the declaration of Plaintiff's co-owner William D’Andrea. His wife, Mrs. D'Andrea, offered confirmatory testimony at the Hearing. (ECF Nos. 31, 43.) [1] 2 (ECF No. 17 at 2-3.) Defendants’ mark covers: “residential remodeling services, namely, 3 installation of roofing, siding, windows doors, and gutter systems[.]” (Id.) 4 Defendants also advertise heavily, though their strategy is more focused on the 5 internet than Plaintiff’s. (ECF No. 17 at 3.) Defendants say they have spent more than $48 6 million on marketing and advertising since 2011. (Id.) They also say their rebranding effort 7 connected to the logo displayed above cost them about $1.8 million. (Id.) Defendants 8 conduct their “marketing in Nevada through the internet, Facebook, canvassing and 9 telemarketing.” (Id.) Mr. Lowenson offered generally confirmatory testimony at the 10 Hearing. 11 C. The Parties’ Interactions 12 According to testimony from both parties’ witnesses at the Hearing and the parties’ 13 briefing, the parties became aware of each other earlier this year, after Defendants 14 expanded into Plaintiff’s market. Plaintiff says it became aware of Defendants because its 15 representatives had several interactions with customers where Plaintiff’s representatives 16 eventually determined that those customers had confused DeBell for DaBella. (ECF No. 17 8 at 7-11.) This prompted Plaintiff’s co-owner Mrs. D’Andrea to write a Yelp review on 18 Defendants’ Yelp page to the effect that “DaBella was wrongly trading on DeBell’s name 19 and reputation and that it was unlawfully using the confusingly similar DaBella name.” (Id. 20 at 11.) Defendants say this is the first time they had heard of Plaintiff, and attached a copy 21 of Mrs. D’Andrea’s conversation with one of Defendants’ representatives as an exhibit to 22 their response to the Motion. (ECF Nos. 17 at 3-4, 16-7.) 23 Following the Yelp conversation in March 2020, and also following another alleged 24 incident of direct consumer confusion, Mrs. D’Andrea requested that the Nevada State 25 Contractors Board force Defendants to stop using the DaBella name in May 2020. (ECF 26 No. 8 at 11.) A few days later, Plaintiff retained litigation counsel. (Id.) On May 26, Plaintiff’s 27 counsel sent Defendants a cease-and-desist letter. (Id.) The letter included a response 28 deadline of June 1, 2020. (Id.) Not having received a response to its letter, Plaintiff initiated 1 this suit in state court on July 8, 2020. (Id. at 12.) Defendants removed the case to this 2 Court on July 13. (Id.) Plaintiff filed its Motion on July 15. (See generally id.) 3 Plaintiff’s Complaint contains five claims: (1) trademark infringement under the 4 federal Lanham Act, specifically 15 U.S.C. § 1114 (1)(a); (2) unfair competition under the 5 Lanham Act, specifically 15 U.S.C. § 1125 (a)(1)(A); (3) cancellation of Defendants’ 6 trademark registration under 15 U.S.C. § 1064 ; (4) common-law trademark infringement; 7 (5) and common-law unfair competition. (ECF No. 1-2 at 13-17.) Plaintiff’s Motion focuses 8 entirely on its first claim, for trademark infringement under the Lanham Act. (ECF No. 8.) 9 Plaintiff clarified at the Hearing it seeks a preliminary injunction on its first and fourth claims 10 for trademark infringement, as the applicable legal standards are basically the same for 11 both the federal and common law trademark infringement claims. (ECF No. 43 at 112-13.) 12 This order thus only addresses trademark infringement. 13 III. DISCUSSION 14 The Court first addresses Plaintiff’s post-hearing briefing, then Defendants’ 15 argument that Plaintiff’s claim is barred by the doctrine of laches—the Court finds it is 16 not—and then addresses each component of Plaintiff’s Motion. 17 A. Post-Hearing Briefing 18 At the Hearing, the Court raised the possibility of preliminarily requiring Defendants 19 to include some sort of disclaimer on their marketing materials instead of granting Plaintiff 20 the broad injunction it sought in its briefing, and both parties responded to the Court’s 21 questions. (ECF No. 31.) Neither party had previously briefed whether a disclaimer would 22 be a suitable compromise. 23 After the Hearing, Plaintiff filed a motion for leave to file supplemental authorities 24 regarding the Court’s disclaimer proposal. (ECF No. 33.) The Court granted this motion 25 by minute order because the parties had not previously had an opportunity to brief the 26 disclaimer issue, and gave Defendants the opportunity to respond. (ECF No. 34.) 27 Defendants filed a response. (ECF No. 39.) 28 /// 1 Later the same day that Plaintiff filed its motion for leave to file supplemental 2 authorities on the disclaimer issue, Plaintiff filed another motion for leave to supplement 3 the evidentiary record of its Motion with an additional instance of consumer confusion, and 4 additional evidence of Plaintiff’s use of the DeBell mark in commerce. (ECF No. 35 5 (“Supplemental Evidence Motion”).) Defendants filed a response to that motion (ECF No. 6 38), and Plaintiff filed a reply (ECF No. 40). As the Court has not yet ruled on the 7 Supplemental Evidence Motion, it does so here. 8 The Court will deny the Supplemental Evidence Motion because it is cumulative 9 and unnecessary. As further explained below, the evidence Plaintiff submitted with its 10 Motion and at the Hearing is sufficient to establish both use in commerce of the DeBell 11 mark and instances of actual confusion. The evidence Plaintiff seeks to introduce through 12 the Supplemental Evidence Motion is therefore cumulative and unnecessary. Relatedly, 13 and as also explained below, the Court has been consistently unpersuaded by 14 Defendants’ argument at the Hearing that the testimony of Plaintiff’s owners (both written 15 and oral) is not evidence. Plaintiff’s Supplemental Evidence Motion—at least in part— 16 appears calculated to further rebut that argument. But because the Court found that 17 argument unpersuasive before Plaintiff even filed the Supplemental Evidence Motion, the 18 evidence Plaintiff offers in the Supplemental Evidence Motion is unnecessary for that 19 additional reason. In sum, the Supplemental Evidence Motion (ECF No. 35) is denied. 20 B. Laches 21 Defendants argue that Plaintiff cannot establish irreparable harm because it waited 22 to move for a preliminary injunction, invoking the doctrine of laches. (ECF No. 17 at 6-9.) 23 Perhaps out of an abundance of caution, Plaintiff interprets Defendants’ argument 24 broadly—that Plaintiff’s case is barred by laches, and replies that it is not. (ECF No. 21 at 25 3-5.) Reflecting that Defendants’ argument is unclear, and responding to the fact Plaintiff 26 interpreted it more broadly, the Court addresses laches as a threshold issue. 27 “Laches is an equitable time limitation on a party’s right to bring suit ... [and] is a 28 valid defense to Lanham Act claims.” Reno Air Racing Ass’n., Inc. v. McCord, 452 F.3d 1 1126, 1138 (9th Cir. 2006) (quoting Jarrow Formulas, Inc. v. Nutrition Now, Inc., 304 F.3d 2 829, 835 (9th Cir. 2002)). “[I]n determining the presumption for laches, the limitations 3 period runs from the time the plaintiff knew or should have known about his § 43(a) cause 4 of action.” Jarrow, 304 F.3d at 838. 5 The parties’ key dispute here is when Plaintiff should have known about its 6 trademark infringement cause of action. Defendants argue Plaintiff should have known 7 about the DaBella mark from the date it was registered (in 2019), but then go on to argue 8 Plaintiff should have been aware of Defendants’ alleged infringement from 2013—when 9 Defendants registered two trademarks they have since let lapse: “DaBella Exteriors” and 10 “The DaBella Difference!” (ECF No. 17 at 6-9.) Plaintiff persuasively replies this argument 11 does not follow, both because Defendants allowed those marks to be cancelled, so the 12 laches clock should have started in 2019 when Defendants registered the DaBella mark, 13 and Defendants are otherwise incorrect because Plaintiff only became aware of 14 Defendants’ use of the DaBella mark in March 2020, shortly after Defendants entered the 15 Nevada market for the first time. (ECF No. 21 at 3-5.) The Court agrees with Plaintiff. 16 To start, Defendants’ argument is unpersuasive because it attempts to start the 17 laches clock with two cancelled trademarks not at issue in this case beyond showing that 18 Defendants have used some version of a phrase including the word ‘DaBella’ since 2011. 19 (ECF No. 17 at 6-9.) As Plaintiff argues, even if one accepts Defendants’ incorrect premise 20 that constructive notice through registration always triggers the beginning of a laches 21 period, the DaBella mark registered in 2019 is the mark at issue here, not the cancelled 22 marks registered in 2013. (ECF No. 21 at 5.) Defendants’ argument based on the 23 cancelled marks registered in 2013 is thus a red herring. 24 Moreover, the Court agrees with Plaintiff that Defendants’ view of laches is too rigid. 25 Registration does not start the laches clock running in every case. Instead, it starts running 26 when Plaintiff knew or should have known about its cause of action. See Reno Air Racing, [27] 452 F.3d at 1138 . This flexible inquiry is “grounded in the fact that laches penalizes 28 inexcusable dilatory behavior; if the plaintiff legitimately was unaware of the defendant’s 1 conduct, laches is no bar to suit.” Id. at 1139. And that appears to be the case here. Plaintiff 2 argues it was not aware of Defendants until March 2020, and Defendants do not proffer 3 any evidence or argument to the contrary. (ECF Nos. 8, 17, 43.) Defendants only argue 4 that Plaintiff should have known about Defendants earlier4—either by monitoring the 5 trademark register or the internet. (ECF No. 17 at 6-9.) That imposes too heavy a burden 6 on Plaintiff. The Court instead agrees with Plaintiff any laches period only began running 7 in this case when it had undisputed, actual notice of Defendants’ allegedly infringing use 8 of the DaBella mark—March 2020. And since March was not so long ago, laches does not 9 bar Plaintiff’s case. 10 Two cases proffered by Plaintiff further illustrate why Plaintiff’s position is more 11 persuasive than Defendants on this laches issue. Both cases are partially about Reno, 12 which is appropriate given that Plaintiff is well established in this area, but not well-known 13 elsewhere. In Reno Air Racing, the Ninth Circuit found that laches did not bar the plaintiff’s 14 trademark infringement claim against a seller of T-Shirts and other merchandise that used 15 the plaintiff’s logo without authorization, even though he had sold a small amount of 16 infringing merchandise for years. See 452 F.3d at 1128-29, 1138-39 . The Ninth Circuit 17 noted there was no evidence the plaintiff was aware of the defendant’s allegedly infringing 18 conduct before 2000, when the plaintiff attempted to contact the defendant, and further 19 noted that the earliest the plaintiff should have known about the defendant was the year 20 before, when the defendant began selling his infringing merchandise right outside the 21 gates of the plaintiff’s air show. See id. at 1139. Thus, in Reno Air Racing, the Ninth Circuit 22 used a commonsense approach to laches that focused on the defendant’s geographic 23 proximity to the plaintiff’s business activity. 24 Similarly, in Great Basin Brewing Co. v. Healdsburg Brewing Co., Case No. CV-N25 97-161-ECR, 1997 WL 745035 (D. Nev. Oct. 3, 1997), Judge Reed of this District rejected [27] 28 4But as noted, Defendants apparently were not aware of Plaintiff either, despite 1 a laches argument and issued a preliminary injunction in an analogous trademark case. 2 The plaintiff, a Reno brewery, sold a beer called Wild Horse Ale, but only on tap at its brew 3 pub in the Reno area. See id. at *1 . The defendant, a brewery in Northern California, also 4 sold a beer called Wild Horse, but in bottles, primarily to distributors in Northern California, 5 but also one in Reno, and one national direct mail distributor. See id. The plaintiff was the 6 senior user of the mark. See id. Judge Reed rejected the defendant’s laches argument 7 within the likelihood of irreparable harm prong of the preliminary injunction analysis 8 because, while the plaintiff had been aware of the defendant’s allegedly infringing use for 9 some time, the plaintiff filed the case soon after it learned that the defendant had sold 10 some of the allegedly infringing beer into the Reno area. See id. at *7-*9. Judge Reed 11 ultimately granted the plaintiff a preliminary injunction geographically limited to Nevada, 12 where the plaintiff’s beer was well-known, and which did not cover California, where the 13 defendant’s beer was better-known. See id. at *9-*10. 14 Both of these cases suggest that the laches triggering date should be the date 15 Defendants moved into the Northern Nevada market. There is no dispute this was in early 16 2020. (ECF No. 17 at 3.) Plaintiff’s co-owner contacted Defendants in late March, and 17 Plaintiff eventually filed suit in July, with escalating actions in between. Plaintiff’s case is 18 not barred by laches. 19 C. Motion 20 A preliminary injunction is “an extraordinary remedy that may only be awarded upon 21 a clear showing that the plaintiff is entitled to such relief.” Winter v. Nat. Res. Def. Council, 22 Inc., 555 U.S. 7, 24 (2008).To qualify for a preliminary injunction, a plaintiff must 23 demonstrate: (1) a likelihood of success on the merits; (2) a likelihood of irreparable harm; 24 (3) that the balance of hardships favors the plaintiff; and (4) that the injunction is in the 25 public interest. See id. at 20 . The Court addresses each of the factors in turn. 26 1. Likelihood of Success on the Merits 27 To establish a likelihood of success on the merits of a trademark infringement claim, 28 the plaintiff must establish that she is “(1) the owner of a valid, protectable mark, and (2) 1 that the alleged infringer is using a confusingly similar mark.” Grocery Outlet, Inc. v. 2 Albertson’s, Inc., 497 F.3d 949, 951 (9th Cir. 2007). While it appeared to the Court from 3 reviewing the parties’ briefing they did not dispute the ownership or validity of Plaintiff’s 4 mark for purposes of this Motion, Defendants argued at the Hearing Plaintiff has not 5 established it used its mark in commerce. (ECF No. 43 at 128-35.) To the extent 6 Defendants intended that argument as an attack on the validity or ownership of Plaintiff’s 7 mark, the Court will address it here before moving on to determine whether the two marks 8 are likely to cause confusion in the marketplace. 9 Defendants’ argument is that Plaintiff has not proffered evidence it has ever used 10 its mark in commerce. (Id.) Plaintiff responded at the Hearing by pointing to the declaration 11 of one of its owners, Mr. D’Andrea, and the confirmatory testimony of its other owner, Mrs. 12 D’Andrea. (Id. at 147.) Plaintiff also responded that declarations and testimony are 13 evidence. (Id.) The Court agrees with Plaintiff. 14 As a general matter, testimony and declarations are evidence. See, e.g., U.S. v. 15 Black, 543 F. App’x 664, 672 (9th Cir. 2013) (“The statement was supported by evidence 16 because [the witness] was a percipient witness, and his testimony is evidence.”) 17 (emphasis in original); see also Herb Reed Enterprises, LLC v. Fla. Entm’t Mgmt., Inc., [18] 736 F.3d 1239, 1248, 1251 (9th Cir. 2013) (stating the Court “permissibly relied on the 19 declaration” of one of the parties’ general managers in considering a motion for a 20 preliminary injunction in a trademark case, though reversing and remanding because “the 21 record fails to support a finding of likely irreparable harm”). Thus, Defendants’ argument 22 that Plaintiff presented no evidence of its mark’s use in commerce is simply wrong. 23 Turning to Plaintiff’s proffered evidence, Mr. D’Andrea writes in his declaration that 24 Plaintiff has extensively advertised, marketed, and promoted the DeBell mark, and has 25 spent millions on it. (ECF No. 7-1 at 4.) He says Plaintiff has advertised on television, in 26 print, in the RedPlum circular, and via both shopping cart inserts and direct mail. (Id.) He 27 says Plaintiff is on track to spend more than $1 million on advertising this year alone, and 28 enjoys name recognition through word-of-mouth. (Id. at 4-5.) His wife Mrs. D’Andrea 1 offered confirmatory testimony at the Hearing. (ECF No. 43.) The Court finds Mr. 2 D’Andrea’s declaration in conjunction with Mrs. D’Andrea’s testimony provide sufficient 3 evidence that Plaintiff has used—and continues to use—the DeBell mark in commerce.5 4 Moving on, the Ninth Circuit uses the non-exhaustive eight factor Sleekcraft test for 5 determining likelihood of consumer confusion: (1) strength of the mark; (2) proximity or 6 relatedness of the goods; (3) similarity of the marks; (4) evidence of actual confusion; (5) 7 marketing channels used; (6) type of goods and the degree of care likely to be exercised 8 by the purchaser; (7) the defendant’s intent in selecting the mark; and (8) the likelihood of 9 expansion of the product lines. See AMF Inc. v. Sleekcraft Boats, 599 F.2d 341 , 348-49 & 10 n.11 (9th Cir. 1979), abrogated in part on other grounds by Mattel, Inc. v. Walking 11 Mountain Prods., 353 F.3d 792 , 810 (9th Cir. 2003). “Some Sleekcraft factors are much 12 more important than others, and the relative importance of each individual factor will be 13 case specific.” M2 Software, Inc., v. Madacy Entm’t, 421 F.3d 1073 , 1080 (9th Cir. 2005) 14 (quotation marks and citation omitted). “In essence, the test for likelihood of confusion is 15 whether a ‘reasonably prudent consumer’ in the marketplace is likely to be confused as to 16 the origin of the good or service bearing one of the marks.” Id. (citations and brackets 17 omitted). 18 Though Plaintiff does not explicitly specify either way, Plaintiff appears to allege 19 forward confusion between Plaintiff and Defendants’ marks. (See generally ECF No. 1-2.) 20 “In the usual [forward] infringement case,” a court must determine “whether [the] junior 21 user is palming off its products as those of the senior user. Would a consumer who finds 22 a running shoe marked Mike be bamboozled into thinking that it was manufactured by [25] 5Moreover, to the extent Defendants argue the Court should discount Plaintiff’s 26 evidence because it is self-serving, the Court declines to do so. Absent any evidence Mr. D’Andrea is lying—and Defendants have not proffered any—the Court must assume Mr. 27 D’Andrea’s statements regarding Plaintiff’s use of its mark in commerce in his sworn declaration are true. (ECF No. 7-1 at 6.) Similarly, Mrs. D’Andrea was sworn in at the 28 Hearing before giving her testimony. (ECF No. 43 at 6.) The Court therefore rejects 1 Nike?” Dreamwerks Prod. Group, Inc. v. SKG Studio, 142 F.3d 1127, 1129-30 (9th Cir. 2 1998). 3 a. Factor 1: Strength of the Mark 4 “The more likely a mark is to be remembered and associated in the public mind with 5 the mark’s owner, the greater protection the mark is accorded by trademark law.” 6 GoTo.com, Inc. v. Walt Disney Co., 202 F.3d 1199, 1207 (9th Cir. 2000) (citation omitted). 7 “The strength of the trademark is evaluated in terms of its conceptual strength and 8 commercial strength.” SunEarth, Inc. v. Sun Earth Solar Power Co., Ltd., 846 F. Supp. 2d 9 1063, 1078 (N.D. Cal. 2012) (citation omitted). Therefore, the Court considers the 10 conceptual and commercial strength of Plaintiff’s mark. 11 i. Conceptual Strength 12 “The conceptual strength of a mark refers to its categorization on the continuum of 13 ‘genericness’ to arbitrariness, with arbitrary marks being entitled to the highest degree of 14 protection from infringement.” Moose Creek, Inc. v. Abercrombie & Fitch Co., 331 F. Supp. 15 2d 1214, 1224 (C.D. Cal.), aff’d, 114 F. App’x 921 (9th Cir. 2004). “Generic marks are 16 those that refer to the genus of which the particular product is a species.” One Indus., LLC 17 v. Jim O’Neal Distrib., Inc., 578 F.3d 1154, 1164 (9th Cir. 2009) (citing Two Pesos, Inc. v. 18 Taco Cabana, Inc., 505 U.S. 763, 768 (1992) (internal quotation marks omitted)). 19 “Descriptive terms directly describe the quality or features of the product.” Brookfield 20 Commc’ns, Inc. v. W. Coast Entm’t Corp., 174 F.3d 1036 , 1058 n.19 (9th Cir. 1999). “A 21 suggestive mark conveys an impression of a good but requires the exercise of some 22 imagination and perception to reach a conclusion as to the product’s nature.” Id. “Finally, 23 arbitrary and fanciful marks have no intrinsic connection to the product with which the mark 24 is used; the former consists of words commonly used in the English language . . . whereas 25 the latter are wholly made-up terms.” Id. (quotation marks and citation omitted). 26 Here, there is no dispute that Plaintiff’s mark is arbitrary. (ECF Nos. 8 at 14-15, 17 27 at 14.) Thus, Plaintiff’s mark is conceptually strong. See, e.g., Moose Creek, 331 F. Supp. 28 2d at 1224. 1 ii. Commercial Strength 2 “Identifying whether a mark is generic, descriptive, suggestive, arbitrary or fanciful, 3 however, is only the first step of the inquiry.” One Indus., 578 F.3d at 1164 . “The second 4 step is to determine the strength of this mark in the marketplace.” Id. (citation omitted) 5 Commercial strength is based on actual marketplace recognition, and thus advertising 6 expenditures are often a sound measure of commercial success. See Network 7 Automation, Inc. v. Advanced Sys. Concepts, Inc., 638 F.3d 1137, 1149 (9th Cir. 2011). 8 Plaintiff argues that, given its “30 years of commercial success, large list of prior 9 customers, and constant advertising, the DeBell Mark is also commercially strong.” (ECF 10 No. 8 at 15.) Defendants counter Plaintiff’s mark is weak because it only engages in local 11 rather than national advertising, and spends much less money on advertising than 12 Defendants do. (ECF No. 17 at 14-15.) 13 The Court finds Plaintiff’s mark is somewhat commercially strong. As discussed 14 supra as to Defendants’ use in commerce argument, the Court credits the written and oral 15 testimony of the D’Andreas as establishing that their mark is somewhat commercially 16 strong in Reno, Nevada. Plaintiff has been in business for 30 years, has a customer list of 17 over 7,500 prior customers, is on track to spend over $1 million in advertising this year 18 alone, and obtains much of its business from generational word-of-mouth marketing, 19 where parents pass DeBell’s name onto their grown children when those grown children 20 need, for example, their windows replaced. (ECF No. 7-1.) However, all of Plaintiff’s 21 proffered evidence of commercial strength goes to its commercial strength in Reno, 22 Nevada. Defendants are a bigger business in other locations beyond Reno. (ECF No. 1623 1 at 2 (explaining Defendants operate in 11 different states), 7-8 (indicating Defendants 24 have won some awards and enjoy a generally positive reputation on online review sites), 25 8-9 (partially redacted) (indicating Defendants have spent many millions on advertising).) 26 Regardless, because Plaintiff did not proffer any evidence of the commercial strength of 27 its mark outside of Reno, Nevada, the Court finds Plaintiff’s mark is merely somewhat 28 commercially strong. 1 Overall, this factor favors Plaintiff because Plaintiff’s mark is conceptually strong, 2 and somewhat commercially strong. 3 b. Factor 2: Proximity or Relatedness of the Goods 4 “The standard for deciding whether the parties’ goods or services are related is 5 whether customers are ‘likely to associate’ the two product lines.” Surfvivor Media, Inc. v. 6 Survivor Prods., 406 F.3d 625, 633 (9th Cir. 2005) (citation and remaining internal 7 quotation marks omitted); see also Sleekcraft, 599 F.2d at 350 (goods are related when 8 there is a likelihood that the consumer will “assume there is an association between the 9 producers of the related goods, though no such association exists.”). “Proximity of the 10 parties’ goods exists where they are (1) complementary, (2) sold to the same class of 11 purchasers, or (3) are similar in use or function.” Matrix Motor Co. v. Toyota Jidosha 12 Kabushiki Kaisha, 290 F. Supp. 2d 1083, 1092 (C.D. Cal. 2003) (citing Sleekcraft, 599 13 F.2d at 350). 14 Plaintiff argues this factor weighs in favor of finding confusion because the parties 15 sell identical goods and services—in some cases even using the same subcontractors to 16 install the products customers purchase. (ECF No. 8 at 16.) While Defendants concede 17 that both parties sell and install windows, they argue their product line is distinct because 18 Defendants offer several exclusive lines of windows. (ECF No. 17 at 15.) Defendants also 19 counter that the parties do not use the same subcontractors, and offer affidavits from 20 several subcontractors stating they do not also work for Plaintiff.6 (Id.) 21 /// 22 /// [26] 6Defendants also argue that Plaintiff falsely claims it sells products other than 27 windows because it only has a license to install windows (ECF No. 17 at 15), but that argument in unpersuasive in light of Plaintiff’s reasonable reply that it uses licensed 28 subcontractors to install products other than windows, such as roofing, siding, and 1 Regardless of whether Plaintiff and Defendants use the same subcontractors,7 this 2 factor favors Plaintiff. Both Plaintiff and Defendants sell similar products to homeowners 3 looking to renovate their houses. Defendants’ attempted distinction between the specific 4 windows they sell, and the specific windows Plaintiff sells, is a distinction without a 5 difference. Notably, Defendants do not proffer any legal authority to support their 6 argument—probably because no such authority exists. Moreover, and as Plaintiff points 7 out in reply, Defendants concede both Plaintiff and Defendants sell and install residential 8 windows in Northern Nevada, making them direct competitors in that particular market. 9 (ECF No. 21 at 11.) The Court’s focus must be on “whether the consuming public is likely 10 somehow[,]” to associate Plaintiff’s products with Defendants’, and vice-versa. Brookfield, [11] 174 F.3d at 1056 . Considering that both parties sell and offer the same products in the 12 same geographical location—installation of windows in the Northern Nevada area—this 13 factor favors Plaintiff. 14 c. Factor 3: Similarity of the Marks 15 Courts consider “sight, sound and meaning to determine the similarity of 16 competing marks.” One Indus., 578 F.3d at 1162 (quotation marks and citation omitted). 17 “In considering the degree of similarity between the two marks, courts should analyze each 18 mark within the context of other identifying features.” Surfvivor, 406 F.3d at 633 . 19 Plaintiff argues this factor favors finding likely confusion because the words in 20 Plaintiff and Defendants’ marks are both visually and phonetically similar, and they do not 21 have dissimilar meanings, because both words lack any inherent meaning. (ECF No. 8 at 22 15.) Plaintiff also argued at the Hearing the marks’ phonetic similarity is particularly 23 important because much of their business is word-of-mouth. Defendants focus on the 24 visual dissimilarities between the two logos in arguing this factor does not favor finding 25 likely confusion—Plaintiff’s has a window, while Defendants’ has a butterfly—and highlight [27] 28 7Plaintiff proffers another affidavit along with its reply stating that one of their 1 || the phonetic differences between the two—DaBella has two ‘a’ sounds, while DeBell does 2 || not. (ECF No. 17 at 15-17.) The Court again agrees with Plaintiff. 3 While the parties’ logos (in Plaintiff's case, including the mark, whereas in 4 || Defendants’ case, the logo is the mark) are not visually identical, they are similar: 5 ——T 6 "| ¥¢ DaBella | EE 8 _ 9 || (ECF No. 17 at 16.) Plaintiff's logo has a window, and dark green text with a yellow shadow 10 || anda ‘shine’ effect. Defendants’ mark has simpler gray text with a butterfly. But both logos 11 || have some amount of green and gray, and both have a pictorial element to the viewer’s 12 || left of the textual element. 13 The words in the two marks are more similar. By swapping two es for two as, one 14 || moves from DeBell to DaBella. They are also phonetically similar, especially considering 15 || that they both refer to home improvement businesses. The Court finds the phonetic 16 || similarity more important than the visual similarity here because Plaintiff's mark covers the 17 || word “DeBell’ in any format or stylization, not just the logo. (ECF No. 7-4.) And especially 18 || given Plaintiff's proffered evidence that much of its business is word-of-mouth (ECF No. 19 || 7-1 at 4-5), a reasonable consumer could easily confuse DeBell for DaBella when trying 20 || to remember the name of a business someone told them about that will both sell you 21 || windows and then install them for you. Moreover, as Plaintiff argues, both words lack 22 || intrinsic meaning in the home-improvement context—neither word means anything.® 23 || Because the textual and phonetic similarity slightly outweighs the visual dissimilarity 24 || between the two marks, the Court finds this factor weighs slightly in Plaintiff's favor. [26] 8It is uncontested that Plaintiffs owner came up with DeBell in consultation with a 27 || graphic designer, and it does not mean anything. (ECF No. 7-1 at 3.) It is similarly uncontested that Defendants’ owners came up with DaBella by combining the names of 28 Teton David and Isabella, to indicate their business is family-focused. (ECF No. 16- 1 d. Factor 4: Evidence of Actual Confusion 2 Plaintiff proffers several examples of actual confusion, and therefore argues this 3 factor weighs in its favor. (ECF No. 8 at 16.) Defendants respond this factor does not weigh 4 in Plaintiff’s favor primarily because Plaintiff’s proffered instances of actual confusion are 5 inadmissible hearsay, as they are described in the declarations of the D’Andreas (who, as 6 Plaintiff’s owners, of course have a financial stake in winning this case), instead of 7 declarations from the actual customers. (ECF No. 17 at 17.) Plaintiff replies, “the Ninth 8 Circuit has long held that, in trademark cases, a consumer’s statement regarding 9 confusion made to an employee is admissible under the state-of-mind exception.” (ECF 10 No. 21 at 2.) The Court agrees with Plaintiff. 11 The parties’ arguments as to the admissibility of Plaintiff’s consumer confusion 12 evidence highlight a tension between Lahoti v. Vericheck, Inc., 636 F.3d 501, 509 (9th Cir. 13 2011), which suggests the Court can consider Plaintiff’s proffered evidence, and JL 14 Beverage Co., LLC v. Jim Beam Brands Co., 828 F.3d 1098, 1110-11 (9th Cir. 2016) 15 (affirming in pertinent part the Court’s ruling the applicable statements were hearsay), 16 which distinguished Lahoti, and suggests the Court may not. However, the Court finds 17 Plaintiff’s proffered consumer confusion evidence is more like the evidence found 18 admissible in Lahoti than the evidence found inadmissible in JL Beverage. The JL 19 Beverage court noted two distinguishing factors that made the actual confusion evidence 20 admissible under the state of mind hearsay exception in Lahoti that were not present in JL 21 Beverage: (1) the customers who were calling in (as reported in a company 22 representative’s declaration) were confused at the time they called, not after the fact; and 23 (2) the declarant did not have a close personal relationship with the confused people. See 24 JL Beverage, 828 F.3d at 1111 . 25 Both of these factors apply to Plaintiff’s proffered actual confusion evidence. The 26 confused customers described by the D’Andreas in their declarations and testimony 27 appear confused at the time those interactions occurred, and the D’Andreas do not appear [28] 1 to have had a close personal relationship with them. The Court specifically discusses four 2 of Plaintiff’s proffered instances of actual confusion, which the Court finds admissible. 3 First, Mrs. D’Andrea describes, both in her declaration and in her Hearing 4 testimony, a May 9, 2020 incident with a potential customer, Mr. Peters, where Mr. Peters 5 told Mrs. D’Andrea he was unhappy with an estimate appointment he just had with one of 6 Plaintiff’s representatives. (ECF No. 7-2 at 3-4.) Because Mr. Peters had not yet had his 7 estimate appointment with Plaintiff, Mrs. D’Andrea was able to deduce he actually had an 8 appointment with Defendants, which she and Mr. Peters later corroborated by reviewing 9 a copy of the contract Mr. Peters signed after the estimate appointment, which was with 10 Defendants. (Id.) Mr. Peters appears to have been confused at the time he spoke with 11 Mrs. D’Andrea on the phone, and there is no evidence tending to indicate he and Plaintiff 12 and its employees have any personal relationship. The Court thus finds this incident with 13 Mr. Peters is admissible under the state of mind exception to the hearsay rule. See JL 14 Beverage, 828 F.3d at 1111 ; see also Lahoti, 636 F.3d at 509 . 15 Second, Mrs. D’Andrea describes, both in her declaration and in her Hearing 16 testimony, a May 13, 2020 incident with a potential customer named Mr. DeVay, where 17 Mr. DeVay told Mrs. D’Andrea he was unhappy with an estimate appointment he had the 18 previous day with Plaintiff. (ECF No. 7-2 at 4-5.) Because Plaintiff had not given an 19 estimate to Mr. DeVay the day before, Mrs. D’Andrea was able to determine Mr. DeVay 20 thought Plaintiff and Defendants were the same company. (Id.) Like Mr. Peters, Mr. DeVay 21 appears to have been confused at the moment he called Mrs. D’Andrea, and there is no 22 evidence tending to indicate he and Mrs. D’Andrea and Plaintiff have any relationship. The 23 Court thus finds this incident with Mr. DeVay is also admissible under the state of mind 24 exception to the hearsay rule. See JL Beverage, 828 F.3d at 1111 ; see also Lahoti, 636 25 F.3d at 509. 26 Third and fourth, Mrs. D’Andrea described at the Hearing a July 2, 2020 call with a 27 potential customer named “Eileen or Irene” (see ECF No. 7-2 at 5-6; see also ECF No. 43 28 at 32-35), and an August 15, 2020 call with a potential customer named Lucy (ECF No. 1 43 at 33-35). These interactions were very similar to the interactions with Mr. Peters and 2 Mr. DeVay described above, in that “Eileen or Irene” and Lucy appeared to have confused 3 Plaintiff with Defendants, did not appear to be friends with Mrs. D’Andrea or have any 4 relationship with Plaintiff, and the confusion played out in real time on the phone with Mrs. 5 D’Andrea, the person who is testifying to the fact these interactions occurred. Thus, also 6 similar to the interactions with Mr. Peters and Mr. DeVay, the Court finds the “Eileen or 7 Irene” and Lucy incidents are also admissible under the state of mind exception to the 8 hearsay rule. 9 In sum, Plaintiff has proffered at least four admissible incidents of actual confusion. 10 This factor therefore also weighs in Plaintiff’s favor. 11 e. Factor 5: Marketing Channels Used 12 Plaintiff further argues its marketing channels overlap with Defendants, weighing 13 in favor of finding a likelihood of confusion. (ECF No. 8 at 16-17.) Plaintiff more specifically 14 argues that both Plaintiff and Defendants have a website with similar domain names, both 15 businesses rely on social media websites, review websites like Yelp, and in-person 16 estimate appointments for customers. (Id.) Defendants respond that the fact both parties 17 have an online presence alone is insufficient to demonstrate overlapping marking 18 channels—because the internet is ubiquitous. (ECF No. 17 at 18 (relying on Network 19 Automation, 638 F.3d at 1151 ).) Defendants further generally argue their advertising 20 strategy is more digital than Plaintiff’s, which relies on word of mouth, local circulars, 21 signage, and television advertisements. (Id.) Defendants also state they rely on internet 22 lead generators, Facebook, canvassing, and telemarking. (Id.) Plaintiff replies that it also 23 uses internet lead generators—specifically including modernize.com, also used by 24 Defendants—and Facebook. (ECF No. 21 at 11-12.) 25 The Court again agrees with Plaintiff. “Convergent marketing channels increase 26 the likelihood of confusion.” Groupion, LLC v. Groupon, Inc., 826 F. Supp. 2d 1156 , 1164 27 (N.D. Cal. 2011) (quotation marks and citations omitted). While the parties may not pursue 28 identical marketing strategies, there is no real dispute that the marketing channels they 1 use significantly overlap. Both parties use internet lead generators, Facebook, have 2 websites, and canvass to one degree or another, because both parties provide in-home 3 estimates. (ECF Nos. 8 at 16-17, 17 at 18, 21 at 11-12.) The Court therefore finds that this 4 factor also weighs in favor of finding a likelihood of confusion. 5 f. Factor 6: the Type of Good and Degree of Care Likely to be Exercised by the Consumer [6] 7 Plaintiff argues this factor favors finding a likelihood of confusion because both 8 parties market their products and services to unsophisticated homeowners, particularly 9 Plaintiff, whose average customer tends to be older and not careful when buying windows. 10 (ECF No. 8 at 17-18.) Defendants persuasively respond this factor weighs against finding 11 likely confusion because new windows and roofing systems are expensive purchases. 12 (ECF No. 17 at 18-19.) 13 “In assessing the likelihood of confusion to the public, the standard used by the 14 courts is the typical buyer exercising ordinary caution.” Sleekcraft, 599 F.2d at 353 . What 15 is expected of this reasonably prudent consumer depends on the circumstances: 16 [w]e expect him [the reasonable consumer] to be more discerning – and less easily confused – when he is purchasing expensive items, see, e.g., Official 17 Airline Guides, 6 F.3d at 1393 (noting that confusion was unlikely among advertisers when the products in question cost from $2,400 to $16,000), and 18 when the products being sold are marketed primarily to expert buyers, see, e.g., Accuride Int’l, Inc. v. Accuride Corp., 871 F.2d 1531, 1537 (9th Cir. 19 1989). 20 Brookfield, 174 F.3d at 1060 . 21 Defendants state, and Plaintiff does not argue otherwise, that the average price 22 for new roofing in Nevada is over $20,000, and the average price for the installation of 23 window systems in Nevada is over $12,000. (ECF No. 17 at 18-19 (partially redacted).) 24 These prices are as high or higher than the prices discussed in Brookfield, 174 F.3d at 25 1060, which the Ninth Circuit found sufficiently expensive to create a presumption that a 26 buyer would exercise care. Moreover, regardless of how sophisticated a particular 27 customer is, it is common sense that customer would exercise care in making a major [28] 1 purchase such as new windows, or a new roof, for their home. The Court therefore finds 2 this factor favors Defendants. 3 g. Factor 7: Defendants’ Intent in Selecting the Mark 4 “This factor favors the plaintiff where the alleged infringer adopted his mark with 5 knowledge, actual or constructive, that it was another’s trademark.” Id. at 1059 (citation 6 omitted). 7 While Plaintiff assumes in its Motion that Defendants selected their mark with an 8 intent to confuse (ECF No. 8 at 18-19), Defendants persuasively respond that their owners 9 chose their name by combining the names of their children back in 2011 (ECF No. 17 at 10 19-20). Defendants were not aware of Plaintiff or its mark until after the parties’ interactions 11 as discussed supra. And as Defendants argue, Plaintiff’s argument regarding its’ co12 owners Yelp conversation with one of Defendants’ employees is beside the point because 13 it does not go to Defendants’ intent in selecting their mark. (Id.) Plaintiff does not otherwise 14 address this factor in its reply. (ECF No. 21.) Thus, the Court finds this factor also favors 15 Defendants. 16 h. Factor 8: Likelihood of Expansion 17 When the goods or services of the parties are related, this factor is irrelevant. See 18 Playboy Enters., Inc. v. Netscape Commc’ns Corp., 354 F.3d 1020, 1029 (9th Cir. 2004). 19 Indeed, here, Plaintiff concedes this factor is irrelevant because both parties offer the 20 same products and services in the same market. (ECF No. 8 at 19.) And Defendants do 21 not address this factor. (ECF No. 17.) The Court therefore finds this factor irrelevant. 22 i. Balancing the Factors 23 On balance, the Sleekcraft factors favor finding a likelihood of confusion. 24 Specifically, the first through fifth factors favor finding a likelihood of confusion. See supra. 25 The sixth and seventh factors weigh against finding a likelihood of confusion, and the 26 eighth factor is irrelevant. See id. But especially considering that “actual confusion is at 27 the heart of the likelihood of confusion analysis[,]” Playboy, 354 F.3d at 1027 , the 28 Sleekcraft analysis leads the Court to conclude Plaintiff has made a sufficient showing of 1 likelihood of confusion at this preliminary injunction stage. The Court accordingly finds 2 Plaintiff is likely to prevail on the merits of its trademark infringement claims. See Grocery 3 Outlet, 497 F.3d at 951 (stating a plaintiff is likely to prevail on the merits where it owns a 4 valid trademark and “the alleged infringer is using a confusingly similar mark”). The DeBell 5 and DaBella marks are confusingly similar, especially considering Plaintiff and Defendants 6 both offer interchangeable products and services in Northern Nevada. 7 D. Likelihood of Irreparable Harm 8 That said, to prevail on its Motion, Plaintiff must establish that “remedies available 9 at law, such as monetary damages, are inadequate to compensate for that injury.” eBay 10 Inc. v. MercExchange, L.L.C., 547 U.S. 388 , 391 (2006). That is, Plaintiff must establish 11 that the harm caused by Defendants cannot be remedied except through injunctive relief. 12 See MGM Studios, Inc. v. Grokster, Ltd., 518 F. Supp. 2d 1197, 1210 (C.D. Cal. 2007). 13 Defendants fit their laches argument into this prong of the preliminary injunction 14 analysis. (ECF No. 17 at 6-9.) However, as explained above, the Court finds that argument 15 unpersuasive. Accordingly, it has no impact on this prong of the analysis. 16 Turning to the parties’ other arguments on this prong, Plaintiff argues that 17 “Defendants’ use of the DaBella mark is likely to damage DeBell’s long-cultivated 18 reputation, limit DeBell’s ability to control its own reputation, divert DeBell’s prospective 19 customers to DaBella, and devalue DeBell’s longtime marketing efforts. These kinds of 20 harms cannot be quantified, and they cannot be remedied with money damages.” (ECF 21 No. 8 at 19; see also id. at 19-21.) Defendants primarily respond Plaintiff has not presented 22 sufficient evidence of irreparable harm. (ECF No. 17 at 9-12.) The Court agrees with 23 Plaintiff this factor also favors issuing a preliminary injunction. 24 Plaintiff’s most persuasive argument as to this factor is that, by moving into the 25 Reno market with a confusingly similar name to Plaintiff’s senior, registered, trademarked 26 name, Defendants are limiting Plaintiff’s ability to control its own reputation. As explained 27 supra as to likelihood of confusion, the Court credits four instances of actual confusion 28 proffered by Plaintiff where potential customers could not tell Plaintiff and Defendants’ 1 businesses apart. More specifically, in the case of Mr. Peters, he decided not to do any 2 business with Plaintiff after his negative experience with Defendants. (ECF No. 7-2 at 33 4.) While it is impossible to say whether he would have done business with Plaintiff in the 4 absence of his negative interaction with Defendants, his negative interaction with 5 Defendants meant he never gave Plaintiff a chance. (Id.) This is an example of actual 6 harm. See Herb Reed, 736 F.3d at 1249 (“actual irreparable harm must be demonstrated 7 to obtain a permanent injunction in a trademark infringement action”). 8 Moreover, as also discussed supra, the evidence regarding both parties’ marketing 9 and advertising expenditures suggests that Defendants are a much bigger business than 10 Plaintiff, who spend much more on marketing and advertising. Logically, that fact implies 11 that instances of actual confusion like those discussed supra will continue to occur. Said 12 otherwise, assuming Defendants continue to spend much more than Plaintiff on marketing 13 and advertising in Reno, more people will be unable to tell the difference between DeBell 14 and DaBella going forward. Plaintiff’s argument it is losing control of its own reputation is 15 therefore both persuasive and supported by the evidence before the Court. (Compare ECF 16 Nos. 7-1, 7-2 (describing Plaintiff’s marketing spend and instances of actual confusion) 17 with ECF No. 19-1 (sealed) at 8-9 (stating Defendants have spent amounts on marketing 18 and advertising totaling a larger expenditure than Plaintiff).) See also Herb Reed, 736 F.3d 19 at 1250 (“Evidence of loss of control over business reputation and damage to goodwill 20 could constitute irreparable harm.”); see also 2Die4Kourt v. Hillair Capital Mgmt., LLC, 692 21 F. App'x 366, 369 (9th Cir. 2017) (finding “evidence showing that [the defendant] used the 22 [plaintiffs’] trademarks after the termination of the Agreement to release an unapproved 23 line of cosmetics products” was “enough to support a finding, at this early stage, that the 24 [plaintiffs] likely will lose some measure of control over their business reputation in the 25 absence of injunctive relief.”). 26 Defendant contends this case is like Titaness Light Shop, LLC v. Sunlight Supply, 27 Inc., 585 F. App’x 390, 391 (9th Cir. 2014) in arguing that Plaintiff cannot show irreparable 28 harm because its “allegations of harm in the record are conclusory and speculative[.]” 1 (ECF No. 17 at 11-12.) However, as generally discussed supra as to the four instances of 2 actual confusion the Court credits, and more specifically as to the incident involving Mr. 3 Peters, the Court finds that Plaintiff’s allegations of harm are neither conclusory nor 4 speculative. Mr. Peters had a bad experience with one of Defendants’ representatives and 5 subsequently declined to do business with Plaintiff. (ECF No. 7-2 at 3-4.) At least in that 6 one instance, Mr. Peters’ actual confusion regarding the two businesses harmed Plaintiff. 7 The Court thus finds Defendants’ argument based on Titaness Light Shop unpersuasive,9 8 and more generally finds the irreparable harm prong also favors granting Plaintiff’s Motion. 9 E. Balance of the Hardships 10 Moving to the next prong of the preliminary injunction analysis, Plaintiff argues the 11 balance of the hardships favors Plaintiff because Defendants are benefitting from 12 Plaintiff’s hard-earned reputation through their infringing conduct. (ECF No. 8 at 21-22.) 13 Defendants respond this factor favors them because they will face substantial hardship if 14 the Court grants Plaintiff the overbroad injunction it requests here, primarily the expense 15 associated with rebranding. (ECF No. 17 at 21.) The Court finds Defendants’ arguments 16 persuasive, but, as further explained infra, finds they can be addressed by limiting the 17 scope of the injunction. Moreover, the Court finds this factor nonetheless favors Plaintiff. 18 “In each case, a court must balance the competing claims of injury and must 19 consider the effect on each party of the granting or withholding of the requested relief.” 20 Amoco Prod. Co. v. Village of Gambell, Alaska, 480 U.S. 531, 542 (1987); see also Int’l 21 Jensen v. MetroSound U.S.A., Inc., 4 F.3d 819, 827 (9th Cir. 1993) (“In evaluating the 22 balance of hardships a court must consider the impact granting or denying a motion for a 23 preliminary injunction will have on the respective enterprises.”). But when, as here, the [25] 26 9Defendants also argue that Plaintiff has harmed its own reputation, citing negative online reviews. (ECF No. 17 at 11.) That argument is beside the point. Whether Plaintiff 27 has harmed its own reputation is irrelevant to the irreparable harm analysis, though evidence as to whether Defendants have harmed Plaintiff’s reputation is. And the Court 28 otherwise declines to separately address Defendants’ other unpersuasive arguments 1 defendant argues it will be harmed if an injunction issues, if “the harm complained of 2 results from a defendant’s allegedly infringing conduct, [the Ninth Circuit has] nonetheless 3 approved the entry of a preliminary injunction.” 2Die4Kourt, 692 F. App’x at 369 (citation 4 omitted). 5 The Court reiterates it is sensitive to Defendants expressed concerns about the 6 impact of an injunction on their business, considering the evidence suggests that 7 Defendants are a bigger business then Plaintiff, they did not select their confusingly similar 8 mark with ill intent, and Plaintiff has not presented any evidence of awareness of its brand 9 outside of Reno, Nevada and the surrounding area. The issue for Defendants is that the 10 Court has found the likelihood of confusion analysis suggests Defendants’ junior DaBella 11 mark infringes Plaintiff’s senior DeBell mark. And as noted, the Ninth Circuit has 12 sanctioned injunctions even when they effectively put defendants out of business if those 13 defendants are infringing the plaintiff’s marks, finding the balancing of the hardships 14 nonetheless favors the plaintiffs. See 2Die4Kourt, 692 F. App’x at 369. Because the Court 15 has found a likelihood of confusion here, the Court accordingly also finds the balance of 16 the hardships favors granting an injunction here, particularly given the Court’s curative 17 limit on the scope of Plaintiff’s requested injunction infra. 18 F. Public Interest 19 On the fourth and final prong of the preliminary injunction analysis, Plaintiff argues 20 the public has a strong interest in avoiding confusion in the marketplace, so the Court 21 should issue a preliminary injunction to protect consumers from confusion during the 22 pendency of this case. (ECF No. 8 at 22.) Defendant responds, “[b]ecause the marks are 23 not similarly confusing, no public interest would be served by granting a preliminary 24 injunction.” (ECF No. 17 at 22.) Defendant further reiterates Plaintiff’s requested injunction 25 is overbroad. (Id.) Especially considering the Court has already rejected the predicate of 26 Defendant’s primary argument, the Court agrees with Plaintiff. 27 Courts “must consider the public interest as a factor in balancing the hardships 28 when the public interest may be affected.” Caribbean Marine Servs. Co. v. Baldridge, 844 1 F.2d 668, 674 (9th Cir. 1988). “In the trademark context, courts often define the public 2 interest at stake as the right of the public not to be deceived or confused.” Cytosport v. 3 Vital Pharm., Inc., 617 F. Supp. 2d 1051, 1081 (E.D. Cal. 2009). Said otherwise, “[a]n 4 injunction that seeks to prevent confusion to consumers in a trademark case is in the public 5 interest.” Traeger Pellet Grills, LLC v. Dansons US, LLC, 421 F. Supp. 3d 876 , 890 (D. 6 Ariz. 2019 ), appeal dismissed, Case No. 19-17211, 2020 WL 470307 (9th Cir. Jan. 8, 7 2020) (citations omitted). 8 Again, because the Court has found a likelihood of confusion supra, this factor also 9 favors Plaintiff. See Cybergun, S.A. v. Jag Precision, Case No. 2:12-CV-0074-KJD-GWF, [10] 2012 WL 4868104 , at *8 (D. Nev. Oct. 11, 2012), aff’d sub nom. Cybergun S.A. v. Jag 11 Precision, Inc., 533 F. App’x 791 (9th Cir. 2013) (“The public interest favors a preliminary 12 injunction where there is a likelihood of confusion.”). The marks at issue here are 13 confusingly similar. See supra Section III.C.1. Thus, the public will benefit from an 14 injunction that seeks to prevent confusion. See Traeger, 421 F. Supp. 3d at 890. 15 G. Weighing the Factors 16 All four preliminary inunction factors favor Plaintiff. The Court will therefore grant 17 Plaintiff’s Motion, but will limit the scope of the requested injunctive relief. 18 H. Scope of Injunction 19 The Court agrees with Defendants that Plaintiff’s requested injunction is overbroad 20 because Plaintiff has not proffered any evidence it has substantial operations or brand 21 awareness outside the Northern Nevada area. In contrast, Defendants have presented 22 evidence they have substantial operations spanning 11 states, and have invested 23 significant resources into developing the DaBella brand. (ECF No. 19-1 (sealed).) Thus, 24 issuing an injunction covering the 11 states in which Defendants do business, or that 25 otherwise impacted Defendants’ entire, national website would be inequitable. 26 As suggested at the Hearing, the Court finds the most equitable way to resolve this 27 tension surrounding the scope of Plaintiff’s requested injunction is to require Defendants 28 to use a disclaimer applicable only to their operations in Northern Nevada (from Hawthorne 1 north) while this case is pending. The parties addressed the potential use of a disclaimer 2 both at the Hearing and in their supplemental briefing. (ECF Nos. 33, 39.) At the Hearing, 3 Plaintiff stated it was amenable to a more limited injunction than the injunction requested 4 in its briefing; specifically, one limited to Northern Nevada (north of Hawthorne) in which 5 Defendants would be required to remove or rebrand only the ‘Reno’ page on their website, 6 and rebrand their Northern Nevada operations to something not confusingly similar to 7 DeBell. (ECF No. 43 at 114-115.) In its supplemental briefing, Plaintiff argues a disclaimer 8 is a disfavored remedy that the Court should only consider if Defendants can meet a heavy 9 burden of showing the disclaimer will not lead to more consumer confusion. (ECF No. 33.) 10 Defendants respond they are amenable to a disclaimer, argue the Court has discretion to 11 fashion appropriate relief, and argue Plaintiff’s proffered cases apply in the permanent 12 injunction context, but not necessarily in the preliminary injunction context. (ECF No. 39.) 13 The Court agrees with Defendants. 14 To start, the Court agrees with Defendants it has discretion to fashion appropriate 15 injunctive relief here. See, e.g., Webster v. Doe, 486 U.S. 592, 604-05 (1988) (“traditional 16 equitable principles requiring the balancing of public and private interests control the grant 17 of declaratory or injunctive relief in the federal courts.”). Further, the Court may consider 18 Defendants’ arguments regarding the hardships they will face if they are required to 19 change their name from ‘DaBella’ in fashioning relief. See Sardi’s Rest. Corp. v. Sardie, [20] 755 F.2d 719, 726 (9th Cir. 1985) (“Although the relative size of the respective businesses 21 is not a defense to a suit for a permanent injunction, it is certainly relevant to the potential 22 hardship from changing a business’ name.”) (internal citation omitted). 23 Moreover, Defendants’ proffered hardships were they required to change their 24 name—as Plaintiff requests—are significant, and therefore weigh in favor of adopting the 25 disclaimer approach. See, e.g., Philip Morris Inc. v. Cigarettes For Less, 215 F.3d 1333 26 (Table), 2000 WL 369542 , at *2 (9th Cir. 2000) (holding the district court did not abuse its 27 discretion in adopting a disclaimer approach in a preliminary injunction over the plaintiff’s 28 objection in a trademark case after considering the parties’ relative hardships and finding 1 the plaintiff’s requested injunctive relief would effectively put at least some of the 2 defendants out of business). Defendants’ President says it would cost well over a million 3 dollars and take a few years to successfully rebrand. (ECF No. 19-1 (sealed) at 8-9.) 4 Conversely, and as repeatedly noted, Plaintiff did not proffer any evidence suggesting its 5 brand is well-known anywhere outside of the Reno, Nevada area. Further, a disclaimer 6 would not impose any hardship on Plaintiff. Defendants’ arguments regarding the 7 hardships associated with rebranding are therefore well-taken. 8 Perhaps more importantly, requiring Defendants to use a disclaimer would mitigate 9 consumer confusion. See Philip Morris, 2000 WL 369542 , at *2 (affirming on abuse of 10 discretion review the imposition of a disclaimer intended to remedy consumer confusion). 11 The four instances of actual confusion the Court found admissible supra are instances 12 where customers could not tell the difference between Plaintiff and Defendants. By 13 requiring Defendants use a disclaimer, any customers that go to Defendants first will 14 quickly learn there is a difference between Plaintiff and Defendants. To this point, Plaintiff 15 argued at the Hearing that a disclaimer would be insufficient because customers 16 attempting to find DeBell, but not able to remember its name, would search for something 17 online like DeBell and may well find DaBella instead—and then use DaBella instead of 18 DeBell after they found DaBella’s contact information. (ECF No. 43 at 122.) The Court is 19 unpersuaded. If someone was looking for DeBell, but they landed on DaBella’s Reno 20 website, a prominent disclaimer saying DaBella is not DeBell would resolve their 21 confusion. 22 In sum, the Court finds that using a disclaimer—as more specifically outlined in the 23 conclusion of this order—will appropriately limit the scope of the preliminary injunction 24 Plaintiff has shown it is entitled to. Plaintiff is the senior user, Defendants’ mark is 25 confusingly similar, but Plaintiff has only shown it operates in the Reno, Nevada area. 26 I. Bond 27 The Court will not require Plaintiff to post a bond. Defendants stated they would 28 stipulate to waiving the bond requirement if the Court only imposed a disclaimer on their 1 website, but also suggested they would be amenable to waiving the bond requirement so 2 long as the Court did not impose anything beyond a disclaimer. (ECF No. 39 at 4, 4 n.1.) 3 Thus, Defendants’ opposition to a waiver of any bond is at least not so strenuous. 4 Moreover, as Plaintiff argues (ECF No. 8 at 22), because the bond requirement exists to 5 protect Defendants against the issuance of a wrongful injunction (see Fed. R. Civ. P. 6 65(c)), and the Court has found Plaintiff likely to prevail on the merits (see supra Section 7 III.C.1.), a bond is unnecessary here. Thus, the Court will not require Plaintiff to post a 8 bond. 9 IV. CONCLUSION 10 The Court notes that the parties made several arguments and cited to several cases 11 not discussed above. The Court has reviewed these arguments and cases and determines 12 that they do not warrant discussion as they do not affect the outcome of the Motion. 13 It is therefore ordered that Plaintiff’s motion for preliminary injunction (ECF No. 8) 14 is granted in part, and denied in part, as further specified below. Pending resolution of this 15 case on the merits, Defendants must: 16 1. Use a prominent disclaimer stating they are not DeBell Window Systems, Inc.— 17 and provide Plaintiff’s phone number in that disclaimer ((775) 826-6444)—at the 18 outset of every interaction Defendants have with potential customers in Northern 19 Nevada, defined as the entire geographic area within the State of Nevada from 20 Hawthorne north. 21 2. The disclaimer must appear on the web page https://dabella.us/location/reno/, and 22 any other web page controlled by Defendants that exclusively addresses 23 Defendants’ Reno, Nevada location. 24 3. The disclaimer must also appear on any and all printed materials given by 25 Defendants’ representatives to customers or potential customers in Northern 26 Nevada. 27 /// 28 /// 1 4. Defendants’ representatives must also include the disclaimer at the beginning of 2 any and all marketing or canvassing scripts Defendants prepare for use in Northern 3 Nevada. 4 5. Defendants’ representatives must also say the disclaimer at the beginning of any 5 and all in-person or telephonic interactions between Defendants’ representatives 6 and customers or potential customers in Northern Nevada. 7 It is further ordered that any and all disputes about this disclaimer that arise while 8 this case is pending—whether to form, usage, content, or otherwise—are referred to U.S. 9 Magistrate Judge William G. Cobb. 10 It is further ordered the parties must meet and confer in an attempt to resolve any 11 disclaimer disputes before bringing them to Judge Cobb. 12 It is further ordered that Plaintiff’s motion for leave to file additional evidence in 13 support of its motion for preliminary injunction (ECF No. 35) is denied. 14 DATED THIS 21st Day of September 2020. [16] 17 MIRANDA M. DU CHIEF UNITED STATES DISTRICT JUDGE